Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emina Mekic

West Melbourne

Summary

Adept at enhancing public safety and security, my tenure at Corrections Victoria showcases a proven track record in incident investigation and fostering team collaboration. Skilled in passenger screening and demonstrating exceptional leadership, I excel in high-stakes environments, ensuring adherence to protocols and promoting a culture of continuous improvement.

Overview

16
16
years of professional experience

Work History

Aviation Protection Officer

ISS
02.2024 - Current
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Kept up-to-date with industry regulations and best practices, ensuring accurate implementation of aviation protection procedures.
  • Provided excellent customer service, addressing passenger concerns and answering questions related to aviation protection procedures.
  • Participated in ongoing training opportunities, continuously enhancing knowledge and skills related to aviation protection operations.
  • Maintained professional demeanor while interacting with passengers, providing clear communication during security procedures.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Enhanced airport security by conducting thorough passenger and luggage screenings.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Team Leader

IKEA Richmond
12.2021 - 12.2023
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Crises Payment Coordinator

Serco Global Services
06.2021 - 12.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving payment-related issues.
  • Contributed to successful financial audits through meticulous record-keeping practices and prompt responses to auditor requests for information about specific transactions or processes.
  • Acted as a liaison between the finance department and other teams, ensuring clear communication regarding payment-related matters and fostering strong working relationships across the organization.
  • Analyzed customer financial records to determine appropriate payment plan.
  • Entered client details and notes into system for interdepartmental access and review.

Senior Prison Officer

Corrections Victoria
04.2016 - 06.2021
  • Maintained safety and security within the prison facility through diligent supervision and adherence to protocols.
  • Led team-building initiatives among staff members to cultivate collaboration, camaraderie, and overall workplace satisfaction.
  • Promoted a culture of accountability through consistent enforcement of rules/regulations among both staff membersinmates.
  • Enforced rules and regulations to maintain order among inmates.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Administered drug tests to inmates.
  • Prepared reports to document incidents and violations.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Conducted security checks of inmates and living areas.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Skilled at working independently and collaboratively in a team environment.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.

Airport Movement Control

Virgin Australia
09.2008 - 04.2016

- Preparing Load and Trim paper work for flight crew.

- Communicate via ground to air radio

- Gate allocation for aircraft inbound and outbound.

- Optimise resource allocation.

- Adhere to precise timing schedule.

Education

VCE - Biological And Physical Sciences

Penleigh And Essendon Grammer
Essendon, VIC

Bachelor - Speech Pathology

La Trobe University
Melbourne, VIC

Skills

  • Passenger screening
  • Firearms handling
  • Incident investigation
  • Patrolling techniques
  • Physical fitness
  • Public safety
  • Security management

Timeline

Aviation Protection Officer

ISS
02.2024 - Current

Team Leader

IKEA Richmond
12.2021 - 12.2023

Crises Payment Coordinator

Serco Global Services
06.2021 - 12.2021

Senior Prison Officer

Corrections Victoria
04.2016 - 06.2021

Airport Movement Control

Virgin Australia
09.2008 - 04.2016

VCE - Biological And Physical Sciences

Penleigh And Essendon Grammer

Bachelor - Speech Pathology

La Trobe University
Emina Mekic