Emma Allawi
Guildford,NSW
Summary
Motivated School based education support worker with strong ability to develop meaningful relationships with students and provide individual support to help each learner reach their full potential. Adept at developing engaging lesson plans, monitoring student progress and providing feedback to help boost student achievement.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
School Based Education Support Worker
Granville South Public School
01.2023 - 10.2023
- Prepared necessary materials as directed by the teacher.
- Assisted teachers in creating and implementing lesson plans for the students.
- Maintained a safe and supportive classroom environment for all students.
- Maintained compliance with school and regulatory policies related to health and safety.
- Assisted with the development of IEPs for identified students.
- Supported student learning objectives through personalised and small group assistance.
- Supervised students on field trips for safety and proper behaviour in public settings.
Retail Worker
Cotton On Kids
01.2024 - 04.2024
- Developed knowledge of store products, services, policies and procedures.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organised sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Education
Certificate IV - School Based Education Support
St George & Sutherland Community College
Sutherland, NSW12.2023
High School Diploma -
Merrylands High School
Merrylands, NSW09.2022
Skills
- Customer Assistance
- Store Cleaning
- Cash Handling Accuracy
- Professional Appearance
- Merchandise Display
- Equipment Maintenance
- Organisational Skills
- Time Management
- Behaviour Monitoring
- Positive Reinforcement
- Patience and Empathy
- Special Needs Student Assistance
Additional Information
- Provisional P2 Automatic driver's license and own car
Languages
Arabic
Native or Bilingual
Timeline
Retail Worker
Cotton On Kids
01.2024 - 04.2024
School Based Education Support Worker
Granville South Public School
01.2023 - 10.2023
Certificate IV - School Based Education Support
St George & Sutherland Community College
High School Diploma -
Merrylands High School
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