Emma Byrne
Mission Beach,Queensland
Summary
Dynamic and dedicated professional with extensive experience in cafes and resturants, excelling in training staff and enhancing customer service. Recognized for strong communication skills, adaptibility and a commitment to high standards, in fast-paced environments. I'm passionate about delivering excellent customer service, creating a warm, inviting atmosphere, and being part of a dynamic team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Primary School Teacher
ANZUK education
Melbourne, Victoria
10.2024 - 04.2025
- Delivered engaging lessons across multiple year levels and subject areas, often on short notice
- Maintained continuity of learning by following existing lesson plans or creating relevant activities when needed
- Managed classroom behavior effectively, ensuring a safe and productive learning environment
- Built quick rapport with students and staff, adapting to different school cultures and expectations
- Supported students with diverse needs, including EAL and those requiring learning adjustments
Supervisor, Barista and Sandwich Maker
O' Briens Cafe
Wexford, Ireland
11.2019 - 08.2024
- Trained and supported new café staff in customer service, coffee preparation, and daily operations.
- Completed end-of-day duties, including cashing up tills, supervising closing cleaning tasks, and securing the premises.
- Supervised daily café operations to ensure smooth and efficient service.
- Trained, supported, and motivated front-of-house staff to maintain high service standards.
- Ensured compliance with health, safety, and food hygiene regulations.
- Helped implement new menu items, promotions, and upselling strategies.
- Assisted in resolving customer complaints calmly and professionally to maintain a positive café environment.
Primary School Teacher
Boolavogue National School
Wexford , Ireland
08.2023 - 06.2024
- Created a supportive classroom environment and managed behavior using positive strategies with a range of children from different cultural backgrounds.
- Assessed student progress and collaborated with parents, colleagues, and support staff
- Integrated creative, hands-on activities to enhance learning and student engagement
- Created a welcoming classroom atmosphere where all students felt safe, valued, and excited to learn.
Waitress
Ferrycarraig Hotel
Wexford , Ireland
11.2018 - 11.2019
- Greeted and seated customers, providing friendly and attentive service throughout their visit
- Took accurate food and drink orders and communicated them effectively to kitchen and bar staff
- Delivered meals and beverages promptly, ensuring quality and presentation standards were met
- Handled customer queries, complaints, and special requests with professionalism and care
- Worked effectively as part of a team to provide a smooth and enjoyable dining experience
Barista
Coffee Express
Wexford, Ireland
02.2015 - 11.2018
- Prepared high-quality coffee and espresso-based drinks in a fast-paced environment.
- Experienced in crafting a wide selection of coffee beverages to meet customer preferences.
- Delivered excellent customer service, handling orders, queries, and complaints with professionalism
- Cleaned and maintained coffee machines to ensure optimal performance and quality of drinks.
- Trained new staff on café operations, customer service standards, and food safety procedures
- Maintained cleanliness and organization of workstations, adhering to hygiene and safety regulations
Education
Bachelor of Education - Primary Teaching
Marino Institute of Education
Dublin, Ireland06-2023
High School Diploma -
Coláiste Bríde Secondary School
Enniscorthy06-2018
Skills
- Hard working
- Reliable
- Friendly
- Punctual
- Team player
- Adaptable
- Enthusiastic and energetic
- Strong communication skills
Certification
- Food Safety Handler Safety Course - Completed April 2025
- RSA Queensland - Completed April 2025
- Covid Safety Course- Completed April 2025
Affiliations
- Volunteered in various workshop programs, assisting both adults and children with disabilities through creative, educational, and social activities
-Worked as a volunteer in multiple children’s camps during summer and school holidays, supporting activities, games, and group supervision.
References
- References available upon request
Timeline
Primary School Teacher
ANZUK education
10.2024 - 04.2025
Primary School Teacher
Boolavogue National School
08.2023 - 06.2024
Supervisor, Barista and Sandwich Maker
O' Briens Cafe
11.2019 - 08.2024
Waitress
Ferrycarraig Hotel
11.2018 - 11.2019
Barista
Coffee Express
02.2015 - 11.2018
Bachelor of Education - Primary Teaching
Marino Institute of Education
High School Diploma -
Coláiste Bríde Secondary School
Similar Profiles
Caitlin HigginsCaitlin Higgins
Relief Teacher at Anzuk EducationRelief Teacher at Anzuk Education
Maria LogothetiMaria Logotheti
Casual Educator at Anzuk EducationCasual Educator at Anzuk Education
Ziqi ZhouZiqi Zhou
Casual Educator at Anzuk EducationCasual Educator at Anzuk Education