Emma Dalton
Park Ridge,QLD
Summary
Experienced in production line operations, manufacturing processes, and quality control. Strengths include efficiency, teamwork skills, and ability to adapt to changing demands. Demonstrated impact at past workplaces through improved workflow efficiency and strong problem-solving abilities. Always ready to learn new processes and technologies to boost productivity.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
Food Service Assistant
Queensland Health
Logan Hospital , QLD
11.2023 - Current
- Prepared and served meals in accordance with health and safety regulations.
- Maintained cleanliness of kitchen and dining areas to ensure hygiene standards.
- Assisted in inventory management by organizing food supplies and equipment.
- Monitored food temperatures to ensure compliance with safety protocols.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Operated dishwashers to wash dishes and other cooking utensils.
- Prepared salads and cold foods such as sandwiches or wraps.
- Controlled portion sizes and garnishing to optimize cost controls.
- Communicated effectively with other staff members regarding orders or customer requests.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Prepared workstations with ingredients and tools to increase efficiency.
- Prepared meats, vegetables or desserts according to orders or instructions.
Food Service Assistant
New South Wales Health
Werris creek MPS /Quirindi NSW, Australia
01.2018 - 09.2023
- Company Overview: NSW health share, Quirindi hospital Website: medicareaustralia.gov.au
- Preparation, cooking/reheating serving and delivering of meals breakfast, morning & afternoon tea, lunch, dinner, sweets and supper for all dietary required meals for 16 residents. When in Quirindi the number can change daily as it is a hospital setting.
- Interacting efficiently with residents, staff, visitors and families
- Identifying & responding to risk of harm
- Responding to illness, accidents and emergencies
- Staff organization and management
- Telephone operation
- Menu planning
- Ordering Receiving and unpacking of delivers
- Stock take
- General kitchen cleaning duties
- Recording temperature of stock upon receiving food before and after cooking and service, cold rooms, freezers and fridges
- Understanding of different diets
- NSW health share, Quirindi hospital Website: medicareaustralia.gov.au
GSO- Catering
Fairview Retirement Village
Moree, Australia
01.2013 - 01.2017
- Company Overview: (Whiddon Moree. The Frank Whiddon Group) Website: medicareaustralia.gov.au
- Preparation, cooking, serving and delivering for meals including breakfast, morning & afternoon tea, lunch, dinner, sweets, puree, minced moist meals for 96 residents (and their families when requested-palliative care residents) 120 staff members, doctors and visitors
- Interacting effectively with residents, staff, visitors and families
- Identifying & responding to risk of harm
- Responding to illness, accidents and emergencies
- Staff organization and management
- Telephone operation
- Menu planning
- Stock take
- Ordering, receiving and unpacking of deliveries
- General kitchen cleaning duties
- Recording temperatures of stock upon receiving food before and after cooking and service, cold rooms, freezer and fridges
- (Whiddon Moree. The Frank Whiddon Group) Website: medicareaustralia.gov.au
Education
SITHFAB021 Provide Responsible Service Of Alcohol - Provide Responsible Service of Alcohol
Www.eot.edu.au
03.2025 - 03.2025
Food Handler Certificate - Food Handler
Eot.edu.au
02.2025 - 02.2025
White Card - Construction Induction
tt.edu.au
01.2025 - 01.2025
School Certificate -
Peel Technology High School
Food Safety Supervisor Certificate - Food Act 2003 (NSW)
Department of Primary Industries Food Authority
Statement of Attainment - SITXFSA101 Use hygienic practices for food safety, SITXFSA201 - Participate in safe food handling practices
ATAC Australian Training & Consulting
Skills
- Driver's license class c
- Aged care and catering experience
- Customer service
- Money handling
- Telephone operation
- Working as a team
- Working under pressure
- Team management
- Annual updated fire safety training
- Staff organization
- File management
- Basic computer skills
- Prepare and cook nutritionally balanced food for large numbers
- Ability to work efficiently and keep calm under pressure
- Stamina & enthusiasm
- Excellent communication
- High standards of personal hygiene, appearance & conduct
- Stock take & deliveries
- Placing orders to suppliers
- Correct disposal of waste products
- Use of potentially hazardous equipment
- Safe food handling
- Hygienic practices for food services
- Temperature & record keeping of food
- Fire safety
- Leadership/supervisor role of staff
- Use of industrial equipment such as combo firm ovens, kettles, blast chillers, pot washer etc
- Chemical washing of food products
- Food service of large numbers of people
- Identify and respond to risk of harm
- Respond to illness, accident and emergencies
- Aboriginal cultural training
- Correct use of cleaning chemicals
- Ability to work long hours in a stressful environment
- Follow diet requirements for the aged
- Contributing to menu planning to meet residents' needs & preferences
- Preparation, serving, presentation and delivery of food in accordance with the Food Safety Program
- Dealing with customer/resident complaints
- Adhere to a variety of duty lists for different shifts
- Confidentiality
- Adhere to uniform policies
- Demonstrate commitment to ongoing quality
- Identify & report concerns
- Follow policies & procedures, legislative requirements
- Participate & contribute to quality activities which promote quality improvement to care/service provided
- Demonstrate correct manual handling procedures
- Demonstrate correct infection control
- Emergency procedures
- Participate in mandatory & voluntary training
- Follow cleaning schedules
- Monitor staff duties
- Display a positive attitude to the Mission, Vision & Values of an organisation
- Follow WH&S policies & procedures
- Correct procedures for food storage
- A wide understanding of dementia, depression, abuse, sexuality, workplace bullying & harassment, physiological changes of the aged, hydration & nutrition & special dietary requirements for the aged
References
Jijo Thomas
Production and Food Safety Coordinator.
Jijo.Thomas@health.qld.gov.au
(07) 3299 9155
Personal Information
Date of Birth 16 March 1976
Timeline
SITHFAB021 Provide Responsible Service Of Alcohol - Provide Responsible Service of Alcohol
Www.eot.edu.au
03.2025 - 03.2025
Food Handler Certificate - Food Handler
Eot.edu.au
02.2025 - 02.2025
White Card - Construction Induction
tt.edu.au
01.2025 - 01.2025
Food Service Assistant
Queensland Health
11.2023 - Current
Food Service Assistant
New South Wales Health
01.2018 - 09.2023
GSO- Catering
Fairview Retirement Village
01.2013 - 01.2017
School Certificate -
Peel Technology High School
Food Safety Supervisor Certificate - Food Act 2003 (NSW)
Department of Primary Industries Food Authority
Statement of Attainment - SITXFSA101 Use hygienic practices for food safety, SITXFSA201 - Participate in safe food handling practices
ATAC Australian Training & Consulting