Emma Davy

Apprentice Hairdresser

Cutting Capers Hair Studio

10.2019 - 08.2020

Enhanced client satisfaction by providing high-quality haircuts, colour services, and styling techniques.
Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
Developed strong relationships with clients through excellent communication and customer service skills.
Contributed to the salon''s success by actively participating in promotional events and marketing initiatives.
Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
Acquired expertise in handling diverse hair types by working with clients of different ethnicities and backgrounds.
Provided exceptional customer service by promptly addressing concerns or complaints from clients regarding their experience at the salon.
Expanded clientele base through word-of-mouth referrals resulting from consistently exceeding expectations in haircutting, styling, and colouring services provided.
Upheld highest standards of professionalism throughout all interactions with clients, colleagues, supervisors.
Delivered outstanding results under pressure during peak hours while maintaining composure.
Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
Assisted front desk by answering phone calls, taking appointments and checking clients in.
Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
Completed basic styles for regular customers by using strong blow-drying and curling abilities.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Assisted hair stylists with colourwork by applying base colours and toners.