Emma Forbes Jordan
24 Tully St Carrington,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile team member offering a number of years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company and reliable and trustworthy.
Overview
9
9
years of professional experience
Work History
Certified Traffic Controller
Traffic Logistics
04.2022 - 09.2022
- Enhanced traffic flow by implementing effective traffic control measures and signal timings.
- Reduced congestion in high-traffic areas by strategically placing traffic signs and directing vehicle movement.
- Increased safety for both motorists and pedestrians through vigilant monitoring of intersections and crosswalks.
- Collaborated with construction teams to develop efficient detour routes during roadwork projects, minimizing delays.
- Assisted emergency responders in navigating through congested areas during incidents, ensuring timely arrival at the scene.
- Provided clear communication to drivers regarding lane closures, detours, and other essential information using hand signals or electronic devices.
- Optimized pedestrian accessibility around worksites by creating clear pathways that minimized disruption to foot traffic flow while maintaining safety precautions.
Cleaner
Home Sweet Home Cleaning
12.2021 - 03.2022
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
Bartender
Fire Station Hotel
12.2018 - 04.2019
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Catho Pub
08.2013 - 08.2015
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
Education
Graduate Certificate - Certified Traffic Controller
Licences For Work
Cardiff2021
No Degree - Year 10 Completion
Callaghan College Waratah Tech Campus
Waratah, NSW2017
Skills
- Organizational Skills
- Team Collaboration Abilities
- Route Planning Proficiency
- Incident Response Coordination
- Customer Service Orientation
- Attention to Detail
- Public Safety Awareness
- Stock replenishment
- Multitasking capabilities
- Excellent Communication Skills
Lauren Micallef
Work Colleague at Traffic Logistics - Team Leader
0422499736
references
Lauren Micallef - Traffic Logistics Team Leader
0422499736
Desley Owen - Work Colleague at Catho Pub
04312522122
Hailey Pattison - Manager at Catho Pub
0428900494
D'laney Jordan (Character Reference) - 0451816190
Timeline
Certified Traffic Controller
Traffic Logistics
04.2022 - 09.2022
Cleaner
Home Sweet Home Cleaning
12.2021 - 03.2022
Bartender
Fire Station Hotel
12.2018 - 04.2019
Bartender
Catho Pub
08.2013 - 08.2015
Graduate Certificate - Certified Traffic Controller
Licences For Work
No Degree - Year 10 Completion
Callaghan College Waratah Tech Campus
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