Phoebie Matthews
Summary
Traffic Control Leading Hand with proven experience working with regulatory officials, and ability to read and interpret traffic control plans to manage and coordinate activities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Supervises personnel in provision of traffic control services and manages vehicular, pedestrian and construction operations to support road and highway heavy construction projects and air traffic control systems.
Successfully oversees lane and road closures and sets signs and devices near traffic while interacting regularly with public to promote safety.
Looking to obtain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Certified Traffic Controller
Retro Traffic Pty LTD
04.2023 - Current
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Inspected traffic control devices to verify functionality, placement and safety compliance.
- Analysed traffic control plans for difficult areas to support public and crew member safety.
Traffic Control Leading Hand
Banarang Aboriginal Corporation
03.2021 - 05.2023
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Responded to citizen complaints to address community concerns and maintain public trust.
- Identified potential safety hazards with audits and recommended improvements based on findings.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
- Improved nighttime visibility and safety by installing and maintaining street lighting.
Administration Associate
CKM Advisors
02.2019 - 03.2020
- Made arrangements for and coordinated catering for in-office events and meetings.
- Organized and scheduled meetings and appointments in conference rooms.
- Greeted visitors to office and notified personnel of visitor arrival.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Carried out administrative clerk duties such as light typing, copying and scanning.
Lead Beauty Advisor
Priceline Pharmacy
01.2018 - 11.2018
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Certificate II - Civil Construction
TAFE NSW
NSWHigh School Diploma -
Windsor High School
McGraths Hill, NSW11.2017
Diploma - Beauty Therapy
TAFE NSW
NSW11.2017
Certificate II - Outdoor Recreation
Tafe NSW
NSW10.2017
Skills
- Ordinances, Policies, and Procedures
- Pedestrian Traffic Assessments
- Public Safety and Transportation
- Attention to Detail
- Compliance Monitoring
- Incident Reporting
- Traffic Monitoring
- Critical Thinking
- Microsoft Excel
- Microsoft Word
- Construction Project Support
- Computational Skills
- Community Relations
Timeline
Certified Traffic Controller
Retro Traffic Pty LTD
04.2023 - Current
Traffic Control Leading Hand
Banarang Aboriginal Corporation
03.2021 - 05.2023
Administration Associate
CKM Advisors
02.2019 - 03.2020
Lead Beauty Advisor
Priceline Pharmacy
01.2018 - 11.2018
Certificate II - Civil Construction
TAFE NSW
High School Diploma -
Windsor High School
Diploma - Beauty Therapy
TAFE NSW
Certificate II - Outdoor Recreation
Tafe NSW
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