Summary
Overview
Work History
Education
Skills
Timeline
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Emma Gill

SOUTH TAMWORTH,NSW

Summary

Dynamic team player with a proven track record at Woolworths, excelling in customer service and team wellbeing. Recognized for fostering a positive work environment and meeting store goals. Strong attention to detail and leadership qualities contributed to enhance team performance and exceptional customer experiences.

Overview

9
9
years of professional experience

Work History

Team Member

Woolworths
07.2017 - Current
  • Learned and adhered to safety protocols, ensuring a secure workplace for all staff.
  • Supported inventory management by organizing stock and maintaining accurate records.
  • Participated in team meetings to discuss goals, challenges, and operational improvements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Mentored junior team members, fostering skill development and promoting best practices in online operations.
  • Contributed to positive online reviews by delivering exceptional customer service.

Barista

Baratza
07.2016 - 10.2016
  • Prepared and served high-quality coffee beverages, ensuring consistency and adherence to company standards.
  • Managed inventory levels, restocked supplies, and minimized waste through efficient organization.
  • Implemented streamlined processes for order taking and payment transactions to enhance customer experience.
  • Developed rapport with customers to foster a welcoming atmosphere, leading to repeat business.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

High School Diploma -

Oxley High School
Tamworth, NSW
10-2009

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Leadership qualities
  • Computer skills
  • Creativity and innovation
  • Attention to detail

Timeline

Team Member

Woolworths
07.2017 - Current

Barista

Baratza
07.2016 - 10.2016

High School Diploma -

Oxley High School
Emma Gill