Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Emma Hall

Perth,Australia

Summary

Proactive administration assistant with comprehensive experience in public accounting practices. Skilled in high-level communication and task management, ensuring efficient completion of administrative duties. Three years of experience in seafood processing, including product processing, marinating, labeling, and boxing. Consistently seeks additional responsibilities to enhance productivity and support team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administration Assistant

Carbon Group
03.2025 - Current
  • Improved the process for client source documents; making a note on the job in XPM and when the returns are ready to be sent back to the client for signing making sure that the client manager is aware of the documents to request how the client would like to receive the documents.
  • Developing client relationships
  • Updating systems with client details
  • Informing the accountants when source information is received
  • Handling corporate documents, ensuring they are filed in the correct folder
  • Data entry in excel
  • Preparing the accounts for Company/individuals and other related entities.
  • Submitting and lodging appropriate documents on behalf of the clients
  • Monitoring the main email inbox and sending to the appropriate manager/administrator

Administration Assistant / CSC for Superannuation

Optima Partners
06.2023 - 03.2025
  • Improved the process for ordering stationery and kitchen supplies so that no items are out of stock.
  • Improved the Company Secretarial volume process by implementing procedures for organising paperwork electronically and communications with Clients.
  • Implemented a process for Client updates and recording of these updates in the ATO portal.
  • Keeping inventory of stationery and kitchen appliances along with keeping stock of low items
  • Scanning and renaming the corporate secretarial volumes. Contacting the Client regarding whether they would prefer to collect for prosperity or to destroy the documents, making sure that the documents are correctly scanned and renamed in the respective folders on our management system.
  • Lodging Client’s individual, company and partnership tax returns, quarterly BAS statements and instalment activity statements. Once that has all been completed, saving the documents in our electronic document management system.
  • Undertake the Trust authority process where it is required to authenticate the Client’s authority to allow the company to withhold their refund and subtract our invoice. The process requires Client folders to be created and maintained. These hold the authority from the Client, the invoice that is requested to be taken out of the refund and the estimated refund amount where the clients bank details and invoice reference are recorded. The ATO releases the clients refund which is matched to estimated value.
  • Answering calls from Clients and referring them to the correct person that specialises in that field.
  • Cleaning and maintaining the common areas to a high standard
  • Sorting through mail as well as recording the mail in our management system, ensuring that they are given to the Directors of the Clients
  • Handling corporate documents, ensuring they are filed in the correct folder
  • Data entry in excel
  • Preparing the accounts for the superannuation funds
  • Contacting the client for information / reminders
  • Collating the documents for signing by the client
  • BGL Updates and disbursements
  • New entity set up’s using CCASA (Prime)
  • Submitting and lodging appropriate documents on behalf of the clients

Food Preparation Worker

Fremantle Octopus
01.2020 - 12.2022
  • Washing and weighing into categories (grade: A, B, C, D), cutting and removing legs that were damaged or had imperfections and would be reused for cooked legs, weighing using electronic scales for 1.000 kg - 1.040 kg, packing into branded pouches then proceeding to seal the product which would then be placed onto trolleys and put in the snap freezer to be boxed at a later date. - Paperwork involvement included recording grade C (small octopus) and grade D (soft octopus) recording bulk trays to 15.00 kg - 15.03 kg, along with documenting the batch number of the fisherman including the amount of bags produced by the fisherman to be later calculated for the payment of the fisherman. These recordings of the product were used for traceability of the product.
  • During shifts, a goal that I made sure to reach was to ask the supervisors for further work when a task had been completed or had slowed down. This could vary to doing 3 - 5 tasks at once to make the progress faster, smoother and easier for newer workers along with the supervisor.
  • Working as part of a team of either 4-5 workers to deliver an amount of product each day to fulfil orders required to be dispatched to customers. Sometimes this involved achieving substantial orders for exports overseas.

Education

High School Diploma -

Melville Senior High School
Perth, WA
01.2021

High School Diploma -

St Georges Anglican Grammar School
Perth, WA
01.2019

High School Diploma -

Penrhos Collage
Perth, WA
01.2017

Skills

  • Quick thinking
  • Higher education
  • Microsoft Office suite
  • Computer literacy
  • Rapid learning
  • Interpersonal skills
  • Process improvement
  • Microsoft Excel
  • Client relationship management
  • File organization
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Records management systems
  • Office management
  • Mail handling
  • Workflow coordination
  • Administrative operations

Certification

  • Certificate in Automotive, Industry Training & Workplace Services Pty Ltd
  • Certified Professional - Food Safety (CP-FS), Environmental Health Australia
  • Manual Drivers Licence

Timeline

Administration Assistant

Carbon Group
03.2025 - Current

Administration Assistant / CSC for Superannuation

Optima Partners
06.2023 - 03.2025

Food Preparation Worker

Fremantle Octopus
01.2020 - 12.2022

High School Diploma -

Melville Senior High School

High School Diploma -

St Georges Anglican Grammar School

High School Diploma -

Penrhos Collage

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Emma Hall