Emma Harris
Bli Bli
Summary
Dynamic hospitality professional with a strong background at Redcape Hotel Group, excelling in customer service and bar operations. Recognized for maintaining high cleanliness standards and fostering positive patron relationships. A keen learner and effective communicator, I thrive in fast-paced environments, ensuring exceptional service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Bar Attendant
Redcape Hotel Group
11.2023 - Current
- Prepared and served beverages efficiently, ensuring timely service during peak hours.
- Maintained cleanliness and organisation of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to prevent shortages and overstock.
- Delivered exceptional customer service, fostering positive relationships with patrons.
Hospitality Worker
McDonald's
09.2020 - 03.2024
- Delivered exceptional customer service while efficiently processing orders during peak hours.
- Trained and mentored new team members on operational procedures and best practices.
- Managed cash register operations, ensuring accuracy in transactions and maintaining balanced drawers.
- Collaborated with the team to maintain cleanliness and adherence to health standards throughout the restaurant.
Education
High School Diploma -
Sunshine Coast Grammar School
Forest Glen QLD 11-2023
Skills
- Customer service
- Alcohol awareness
- Bar equipment operation
- Cleanliness and hygiene
- Team player
- Enthusiastic
- Keen learner
- Approachable, kind and caring person
- Good work ethic
- Clear communicator
Timeline
Bar Attendant
Redcape Hotel Group
11.2023 - Current
Hospitality Worker
McDonald's
09.2020 - 03.2024
High School Diploma -
Sunshine Coast Grammar School