Summary
Overview
Work History
Education
Skills
Timeline
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Emma Harris

Bli Bli

Summary

Dynamic hospitality professional with a strong background at Redcape Hotel Group, excelling in customer service and bar operations. Recognized for maintaining high cleanliness standards and fostering positive patron relationships. A keen learner and effective communicator, I thrive in fast-paced environments, ensuring exceptional service and operational efficiency.

Overview

5
5
years of professional experience

Work History

Bar Attendant

Redcape Hotel Group
11.2023 - Current
  • Prepared and served beverages efficiently, ensuring timely service during peak hours.
  • Maintained cleanliness and organisation of bar area, adhering to health and safety standards.
  • Assisted in inventory management, tracking supplies to prevent shortages and overstock.
  • Delivered exceptional customer service, fostering positive relationships with patrons.

Hospitality Worker

McDonald's
09.2020 - 03.2024
  • Delivered exceptional customer service while efficiently processing orders during peak hours.
  • Trained and mentored new team members on operational procedures and best practices.
  • Managed cash register operations, ensuring accuracy in transactions and maintaining balanced drawers.
  • Collaborated with the team to maintain cleanliness and adherence to health standards throughout the restaurant.

Education

High School Diploma -

Sunshine Coast Grammar School
Forest Glen QLD
11-2023

Skills

  • Customer service
  • Alcohol awareness
  • Bar equipment operation
  • Cleanliness and hygiene
  • Team player
  • Enthusiastic
  • Keen learner
  • Approachable, kind and caring person
  • Good work ethic
  • Clear communicator

Timeline

Bar Attendant

Redcape Hotel Group
11.2023 - Current

Hospitality Worker

McDonald's
09.2020 - 03.2024

High School Diploma -

Sunshine Coast Grammar School
Emma Harris