Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emma Henderson

GRIFFIN,QLD

Summary

I am an enthusiastic and motivated individual with a diploma of nursing, making me an Enrolled Nurse. I am dedicated and compassionate to nursing with diverse experiences such as a early childhood student educator, pharmacy assistant and aged care worker. I have strong skills in communication, time management and patient centered care. I am committed to delivering high quality nursing while continually expanding my clinical expertise in a dynamic healthcare environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

St Martin's Aged Care facility
Taigum, Queensland
06.2024 - 03.2025
  • Proficiency in providing hygiene care, including bathing, grooming, and toileting, ensuring residents' comfort and dignity.
  • Supported residents by assisting with feeding, including meal preparation and dietary monitoring.
  • Supported resident independence through dressing, positioning, and transferring assistance.
  • Escalated concerns regarding pressure areas and wounds after thorough evaluations.
  • Strong skills in communicating with elderly residents, families, and multidisciplinary team members, adapting my communication style to meet individual needs.
  • Advocating for residents, ensuring their concerns and preferences are respected, and that their care needs are communicated to the appropriate professionals.
  • Adhering to infection control procedures, including proper hand hygiene and the use of personal protective equipment (PPE), is essential to prevent the spread of infections.
  • Offering emotional care and empathy, recognizing the emotional and psychological needs of residents, particularly those who may feel isolated, anxious, or lonely.
  • Monitoring residents for changes in their health status and promptly reporting observations to nursing staff or other healthcare providers.

Pharmacy Assistant

Chermside shopping center pharmacy
Chermside, Queensland
11.2023 - 10.2024
  • Assisting customers with inquiries, providing friendly and helpful service, and resolving issues in a professional manner.
  • Accurately handling prescriptions, including receiving, processing, and handling them in a timely and organized manner.
  • Advising customers on over-the-counter medications and products based on my knowledge and understanding of their needs, within the scope of my role, and discussing with pharmacists when required.
  • Explaining medication usage, side effects, and other healthcare information clearly to customers.
  • Upholding customer privacy and confidentiality when handling prescriptions and personal health information.

Team Member

Holey Moley
Chermside, QLD
10.2022 - 02.2023
  • Provided exemplary customer service to ensure satisfaction.
  • Input customer data into reservation systems and updated to reflect booking changes.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking while working behind the bar

Team Member

Cheesecake Shop
Aspley, QLD
06.2021 - 10.2022
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Served customers at the front counter by providing product information and taking orders.
  • Followed recipes to ensure consistent quality of finished products.
  • Maintained a clean and sanitary work area throughout the day.

Crew Member

Hungry Jacks
Carseldine, QLD
10.2020 - 06.2021
  • Maintained safe food handling practices to prevent germ spread.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items, such as hamburgers, fries, wraps, and salads, according to restaurant standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Diploma of Nursing -

Mater Education
South Brisbane
12.2024

High School -

Prince of Peace Lutheran College
Brisbane
06.2023

High School -

Mount Alvernia College
Brisbane
12.2019

Skills

  • Trustworthy
  • Resourceful
  • Team collaborator
  • Time management effective
  • Advocating
  • Enthusiastic
  • Passionate
  • Reliable

Certification

  • Blue Card holder
  • RSA holder
  • Current Vaccinations up-to-date
  • Yellow Card holder
  • CPR and First Aid Certificate
  • In date Police check

References

  • Michael Dibartolo

Manager and Pharmacist – Chermside Shopping Center Pharmacy

0412079244

Mdibartolo2@bigpond.com

  • Shanti Uprety

Reporting Registered Nurse - St Martins Aged Care Facility Taigum

0405045399

shantiuprety5@gmail.com

Timeline

Assistant in Nursing

St Martin's Aged Care facility
06.2024 - 03.2025

Pharmacy Assistant

Chermside shopping center pharmacy
11.2023 - 10.2024

Team Member

Holey Moley
10.2022 - 02.2023

Team Member

Cheesecake Shop
06.2021 - 10.2022

Crew Member

Hungry Jacks
10.2020 - 06.2021
  • Blue Card holder
  • RSA holder
  • Current Vaccinations up-to-date
  • Yellow Card holder
  • CPR and First Aid Certificate
  • In date Police check

Diploma of Nursing -

Mater Education

High School -

Prince of Peace Lutheran College

High School -

Mount Alvernia College
Emma Henderson