Emma Kinna
Redan,VIC
Summary
I seek to find a permanent role where I find myself an asset to the workplace, whilst also being provided the opportunity to utilise and further develop my acquired technical, interpersonal, and professional skills.
Overview
8
8
years of professional experience
Work History
Instrument Technician
St John of God Healthcare
02.2023 - 03.2024
- Responsible for prompt processing of all re-usable instruments for sterilisation used in theatre and other clinical procedures
- Provided technical support to team members during complex troubleshooting efforts, sharing expertise when necessary to resolve issues quickly and efficiently.
- Increased production efficiency with troubleshooting and corrective actions for instrument malfunctions.
- Utilised equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
Sleep Technician
Manse Medical
04.2022 - 12.2022
- Perform comprehensive overnight diagnostic sleep studies on clients with various sleep disturbances
- Conducted comprehensive patient evaluations, obtaining accurate medical histories and identifying potential sleep-related issues.
- Enhanced diagnostic accuracy through meticulous data collection and analysis of sleep studies.
- Regularly participated in continuing education opportunities to remain knowledgeable about latest research findings related to the diagnosis and treatment of sleep disorders.
- Optimized study results by troubleshooting technical issues with polysomnography equipment as needed.
Administration Officer
SS Electrics
04.2021 - 04.2022
- Provided exceptional customer service, addressing inquiries professionally and on time.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained high levels of organization within shared office space through regular supply inventory checks and proactive restocking efforts.
- Managed team petty cash, purchase orders and account transactions.
Administration Officer/Receptionist
Hartford Partners Chartered Accountants
05.2018 - 09.2019
- Finalising and assembling outbound documents such as Income Tax Returns, Financial Statements and other correspondence
- Assisted colleagues, managers, and customers through regular communication and assistance.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Other ad hoc reception duties as required.
Laboratory Assistant
Queensland Medical Laboratory
11.2015 - 01.2017
- Processed patient specimens according to priority and documented results.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Assisting medical staff in the Microbiology and Immunology department with a variety of other ad hoc duties as required.
Education
Certificate III in Pathology - Pathology Assistance
Southbank Institute of Technology, Queensland
Brisbane, QLD11.2015
Bachelor of Psychology -
The University of Queensland, St Lucia, Queensland
Brisbane, QLD07.2015
Certificate II in Business -
Sarina Russo Business School
Brisbane, QLD10.2010
Skills
- Interpersonal Communication
- Task Prioritisation
- Attention to detail
- Teamwork
- Customer Service
- Quality Assurance
Other Experience
Other administration, retail and hospitality - three years total
References
- Marlene Carson, St John of God Healthcare. M: 0400 216 858
- Ashlea Curtis, Manse Medical. M: 0475 895 105
- Barbara Cohen, SS Electrics. P: (03) 5342 9254
- Kate Maczka, Hartford Partners. P: (02) 9923 1113
Timeline
Instrument Technician
St John of God Healthcare
02.2023 - 03.2024
Sleep Technician
Manse Medical
04.2022 - 12.2022
Administration Officer
SS Electrics
04.2021 - 04.2022
Administration Officer/Receptionist
Hartford Partners Chartered Accountants
05.2018 - 09.2019
Laboratory Assistant
Queensland Medical Laboratory
11.2015 - 01.2017
Certificate III in Pathology - Pathology Assistance
Southbank Institute of Technology, Queensland
Bachelor of Psychology -
The University of Queensland, St Lucia, Queensland
Certificate II in Business -
Sarina Russo Business School
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