Emma MacDonald

• Greeted guests
• Took food and beverage orders
• Placed orders in POS system
• Answered questions regarding food and menu items
• Served food/drinks
• Collected payment
• Cleaning and customer service
• Poured drinks
• Shooter shift: Sold shots
• Worked satellite bar
• Opened and closed the bar
• Trained new employees

• Greeted guests
• Took both food & beverage orders
• Placed orders in POS system
• Answered any questions regarding food, drink, & menu items
• Served food & drink
• Collected payment (Cash, gift cards and cards)
• Cleaning and customer service
• Opened and closed restaurant
• Cleared dishes
• Reset dirty tables
• Served catering shifts
• Served buy out events

Top 3 restaurants in Banff (Tripadvisor)

• Cultivated warm relationships with regular customers
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Took food and beverage orders
• Served food and beverages promptly with focused attention to customer needs
• Demonstrated strong multitasking skills by managing multiple tables without compromising service quality
• Addressed customer complaints or concerns professionally
• Handled cash transactions accurately, contributing to balanced daily financial reports
• Increased sales with upselling techniques
• Food running
• Contributed to inventory management by monitoring stock levels
• Served large events

• Laundry
• Grocery shopping
• Cooked all meals
• Cared for toddler (2-3 years old)
• House tidying & deep cleaning
• Took toddler to daily activities
• Tended to family dog

• Collaborated with other ambassadors to generate ideas for content
• Hosted amazon Instagram giveaways
• Promoted Prime Students

• Developed recommendations to abate or remediate various problems and improve worker safety
• Checked a wide range of workplace environments to verify employers' policies and workers were in optimal safety
• Delivered proper PPE (personal protection equipment) to job sites
• Gave toolbox talks to jobs site crew