Emma Oberg
Lakes Entrance,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Empathetic with extensive personal experience with children with disabilities and mental health concerns.
Overview
13
13
years of professional experience
Work History
Administration Officer
City to Coast Glass & Glazing
Lakes Entrance , Victoria
2017.02 - Current
- Delivered exceptional customer service through both phone and email interactions
- Managed all accounting responsibilities including entering and paying bills, preparing tax requirements, creating customer invoices, and handling payroll.
- Scheduled tasks efficiently for workers encompassing deliveries, measures, and meetings.
- Calculated estimated costs for new projects
- Streamlined processes for managing orders and materials
Receptionist
Absolute Dynamic Windows
Bairnsdale , Victoria
2015.08 - 2017.02
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Relayed messages to relevant manager
- Handled data entry responsibilities for service works and accounting activities.
- Provided pricing estimates for small-scale projects
- Scheduled and confirmed appointments and meetings for management
Waitress Supervisor
Cafenatics
Melbourne , Victoria
2012.01 - 2014.03
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Presented food and beverages to guests at tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Bachelor of Arts - Business
Victoria University
Melbourne, VICSkills
- Office Administration excellence
- Highly experienced in inbound calls and face to face interaction
- Workflow Planning
- High stress tolerance
- Solution oriented
- High ability to multitask and prioritize tasks
- Excellent attention to detail
Affiliations
- Love to keep active with basketball, running and swimming
- Fluent in Swedish and have dual citizenship with both Australia and Sweden
- Outgoing and social person
Timeline
Administration Officer
City to Coast Glass & Glazing
2017.02 - Current
Receptionist
Absolute Dynamic Windows
2015.08 - 2017.02
Waitress Supervisor
Cafenatics
2012.01 - 2014.03
Bachelor of Arts - Business
Victoria University
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