Summary
Overview
Work History
Education
Skills
Languages
Awards
Extracurricular Activities
Affiliations
Accomplishments
Timeline
Hi, I’m

Emma Rhodes

Bentleigh East,VIC

Summary

Retail Assistant at Kmart with a strong track record in customer engagement and service excellence. Demonstrated ability to work collaboratively in team environments while maintaining exceptional organizational skills. Committed to enhancing customer experiences and communication through volunteer initiatives, reflecting a dedication to empathy and continuous learning.

Overview

3
years of professional experience

Work History

Kmart
Cheltenham, VIC

Retail Assistant
06.2022 - Current

Job overview

  • Assisted customers in product selection and addressed inquiries efficiently.
  • Engaged customers professionally, ensuring polite support for sales and service needs.
  • Maintained stock levels through shelf replenishment and merchandise organization.

Saint Kilda Gatehouse and Sacred Heart Mission

Volunteer at Non-profit Organizations
02.2022 - 10.2024

Job overview

  • Contributed skills and efforts to achieve organizational goals through collaboration.
  • Executed tasks promptly by following supervisor instructions.
  • Assisted in preparation, setup, and breakdown of community and public events.

The Smiths Family

Participant in Student to Student Program
01.2023 - 06.2023

Job overview

  • Conducts weekly reading sessions for young primary school children facing reading challenges, fostering compassion and patience while enhancing communication skills

Education

William Angliss Institute of TAFE
Melbourne, VIC

ABC OF ESPRESSO MAKING COURSE from The art of making good coffee, Knowledge of the backstory of coffee
01.2021

St Finbars Primary School
Brighton East, VIC

12-2018

University Overview

  • Captain of Finbar House|St Finbars primary school
    Jan 2018 - Dec 2018
    Scheduled meetings for various teams and organized house events.
    Communicated effectively with younger children and teachers, enhancing presentation skills.

STAR OF THE SEA COLLEGE
Brighton, VIC

High School Diploma
12-2004

University Overview

  • Faith Captain|Star of the sea college|Nov 2023 - Nov 2024
    Conducted speeches at school assemblies and year level meetings on relevant topics multiple times weekly.
    Planned and coordinated school assemblies and events, including celebration day.
    Guided younger students in chants to enhance school spirit during events.
    Represented school in various capacities, promoting a positive image.
    Facilitated weekly meetings with teachers and groups to initiate meaningful changes within the school.
  • Participant in Kildare Ministries Social Justice Retreat|Star of the sea college |Jan 2022 - Nov 2024
    Cultivated communication skills by engaging with diverse individuals at social justice retreat
  • Participant in Big Sister Little Sister program |Star of the sea college |Jan - Nov 2024

guiding new students at school and helping with the transition to high school for year 7 students by open communication between students and myself, and hosting group activities to get to know new students

Skills

  • Dependable and hardworking
  • Team collaboration
  • Interpersonal communication
  • Empathy and patience
  • Positive attitude
  • Willingness to learn
  • Attention to detail
  • Organizational skills
  • Motivation and persistence
  • Creative problem-solving
  • Communication skills
  • Customer engagement and service

Languages

  • Italian, Intermediate
  • Japanese, Basic

Awards

  • Athletics Most Improved Award, Shows that I am a quick learner and can adjust quickly.
  • Selected for Fun Night Committee, Represents how I am a bright student that was chosen over other applicants.
  • 4 Athletics Participation Awards, Means that I am determined and that I will continue to work hard even when I'm not the best at a sport.
  • Best and Fairest Grand Final Player (School Netball), Exhibits my good sportsmanship.
  • Advanced Public Speaking Award 2017, Further indicates my public speaking experience, helping me better communicate with customers.

Extracurricular Activities

Student to Student Program, Involves reading to young primary school children who struggle to read for 1 hour a week, enabling me to be compassionate, patient and be able to work on my communication skills. Kildare Ministries Social Justice Retreat, Helped me gather a larger understanding of people around the world, evolving my communication skills. Sports Involvement, Involvement in basketball, athletics, soccer, and netball teams has helped me work better in both team and individual environments. Fun Night Committee, Planned a brilliant night which involved a DJ, food for everyone as well as numerous activities, helping me develop a sturdier understanding of the challenges faced when organizing and planning events. Social Justice Committee, Helped gather funds for those without homes during COVID, which helped me learn of more ways to be supportive and helpful.

Affiliations

COOKING / BAKING

Has promoted the skills of patience and attention to detail

READING

fosters a large vocabulary, is very open-minded, is creative, and likes learning new things

SPORTS - NETBALL

illustrates team player

Accomplishments

Faith Captain|Star of the sea college | Nov 2023 - Nov 2024
Conducted speeches at school assemblies and year level meetings on relevant topics multiple times weekly.
Planned and coordinated school assemblies and events, including celebration day.
Guided younger students in chants to enhance school spirit during events.
Represented school in various capacities, promoting a positive image.
Facilitated weekly meetings with teachers and groups to initiate meaningful changes within the school.

Captain of Finbar House|St Finbars primary school |Jan 2018 - Dec 2018
Scheduled meetings for various teams and organized house events.
Communicated effectively with younger children and teachers, enhancing presentation skills.

Best and fairest grand final player | Netball

Exhibits good sportsmanship

Advanced public speaking award 2017 (speaking with power) - Further

Furthur indicates my public speaking experience. This helps me better communicate with customers.

Timeline

Participant in Student to Student Program

The Smiths Family
01.2023 - 06.2023

Retail Assistant

Kmart
06.2022 - Current

Volunteer at Non-profit Organizations

Saint Kilda Gatehouse and Sacred Heart Mission
02.2022 - 10.2024

William Angliss Institute of TAFE

ABC OF ESPRESSO MAKING COURSE from The art of making good coffee, Knowledge of the backstory of coffee

St Finbars Primary School

STAR OF THE SEA COLLEGE

High School Diploma
Emma Rhodes