Emma Stevens
Wonga Park,Victoria
Summary
Proactive Hospitality Worker with a passion for customer service to the highest standard. Proficient in day-to-day operations and event preparations. Works well under pressure and thrives in a team environment as well as independently to achieve set daily goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Croydon Hotel
01.2021 - Current
- Customer Service
- Bookings/Orders
- Customer complaints
- Bar/Barista
- Bottle shop attendant
- Sports bar attendant
- Stock take /reconciliation of Bar
Hospitality Worker
Lavezzi Ringwood
01.2021 - 01.2022
- Customer service /orders
- Set up/pack up
- EFT reconciliations
- Speciality orders
Hospitality Worker
McDonalds Croydon
01.2020 - 01.2022
- Customer service
- Drive Thru
- Barista
Education
Completed VCE 2023 -
Aquinas College
Ringwood, VICSkills
- Customer Service
- Cleaning and sanitizing
- Supply Restocking
- Team player
- Independent and proactive
- Guest Relations
- Teamwork and Collaboration
- Time Management
- Cash Handling
Availability
- Weekends and weekdays flexible
References
- Sophie Seeger - Program Leader William Angliss 0459 125705
- Bruce Smith - Manager- Bottleshop & Croydon Hotel 0459 125 705 334
Certification
Working With Children - Employee
National Police Check
Timeline
Hospitality Worker
Croydon Hotel
01.2021 - Current
Hospitality Worker
Lavezzi Ringwood
01.2021 - 01.2022
Hospitality Worker
McDonalds Croydon
01.2020 - 01.2022
Completed VCE 2023 -
Aquinas College
Working With Children - Employee
National Police Check
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