Emma Strickland
Jurien Bay
Summary
With a background in hospitality, I have learnt many transferrable skills which led me to begin a career in administration.
I thrive being able to assist others and enjoy an interesting, fast-paced work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Administrator Supervisor
Compass Group
08.2024 - Current
- Supervising staff members
- Attending teams meeting
- Reaching KPIs
- Field leadership
Site Administrator
Compass Group
04.2023 - 08.2024
- Booking flights and accommodation
- Front of house reception
- Answering incoming calls and emails
- Greeting guests at reception and service in retail area
- Ordering office stationery, equipment and retail
- Maintaining administrative records and completing data entry
- Mobilisation of new candidates to site
- Use of SAMs/Workflow/SAP
- Use of Microsoft Office systems
- Teams meetings
Duty Manager
Jurien Bay Hotel
09.2019 - 11.2022
- Taking orders and serving customers food and drinks
- Greeting customers in a friendly and professional way
- Offering advice on food and drinks
- Operating the till and handling cash
- Dealing with customer complaints in a professional and friendly manner
- Cashing up and closing the till at the end of each shift
- Being in charge of opening and closing the workplace
- Training new staff members
- Taking accommodation bookings and checking people into the hotel
- Counting tills and filling out daily takings sheets
- Organising and replying to emails
- Using H&L computer programme for day to day running of the Jurien Bay Hotel (for example; adding new products to system, controlling stock, changing prices of items)
- Cleaning hotel rooms and hotel bar/bistro
Bar Staff/Waitress
The Aviary
07.2019 - 09.2019
Bar Staff/Waitress
Northbridge Brewing Company
03.2019 - 06.2019
Bar Staff/Waitress
The Exchange Hotel
10.2018 - 03.2019
Assistant Bar/Restaurant Manager
The Derby Arms
10.2017 - 03.2018
Bar staff, Waitress
Liverpool Echo Arena
03.2015 - 06.2017
Waitress
Marco and Carl Restaurant
06.2015 - 08.2015
Waitress
Totto’s Café
06.2014 - 08.2014
Bar staff
The Dog & Partridge Pub
06.2014 - 08.2014
Education
BSc - Psychology
University of Liverpool
01.2017
A-Level -
Cardinal Newman College
01.2014
High School -
Our Lady’s Catholic High School
01.2012
Skills
- Can work confidently and competently in a fast-paced working environment
- Strong time management skills
- Can work well individually or as part of a team
- Hard-working and trustworthy and able to deal with a variety of tasks and responsibilities in an organised and efficient way
- Strong communication skills
- Highly motivated and organised with the ability to plan and execute tasks effectively
- Quick and efficient learner
Certification
Current, valid Australian driver's license
Timeline
Site Administrator Supervisor
Compass Group
08.2024 - Current
Site Administrator
Compass Group
04.2023 - 08.2024
Duty Manager
Jurien Bay Hotel
09.2019 - 11.2022
Bar Staff/Waitress
The Aviary
07.2019 - 09.2019
Bar Staff/Waitress
Northbridge Brewing Company
03.2019 - 06.2019
Bar Staff/Waitress
The Exchange Hotel
10.2018 - 03.2019
Assistant Bar/Restaurant Manager
The Derby Arms
10.2017 - 03.2018
Waitress
Marco and Carl Restaurant
06.2015 - 08.2015
Bar staff, Waitress
Liverpool Echo Arena
03.2015 - 06.2017
Waitress
Totto’s Café
06.2014 - 08.2014
Bar staff
The Dog & Partridge Pub
06.2014 - 08.2014
BSc - Psychology
University of Liverpool
A-Level -
Cardinal Newman College
High School -
Our Lady’s Catholic High School
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