Summary
Overview
Work History
Education
Skills
Timeline
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Emma Turner

Summary

Caring Disability Support Worker skilled at working with individuals living with multiple disabilities. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Disability Support Worker - Management

LeadingLives
11.2020 - 11.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Salesperson

EE
04.2019 - 04.2020
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of promotions to increase sales productivity and volume.
  • Quoted prices, credit terms and other bid specifications.

Crew Trainer

McDonald's Restaurant
02.2016 - 04.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

Level 3 - Health And Social Care

West Suffolk College
Bury St Edmunds, UK
2016

Level 2 - Child Development

West Suffolk College
Bury, St Edmunds, UK
2014

High School Diploma -

Stowmarket High School
Stowmarket, UK
2013

Skills

  • Mental and Physical Exercise
  • Creative Thinking
  • Housekeeping Skills
  • Safety Management
  • Household Chores
  • Mobility Support
  • Personal Growth Support
  • Meal Planning
  • Seizure Management
  • Staff Meetings
  • Coaching and Development
  • Client Requirements
  • Supporting Daily Living Needs

Timeline

Disability Support Worker - Management

LeadingLives
11.2020 - 11.2023

Salesperson

EE
04.2019 - 04.2020

Crew Trainer

McDonald's Restaurant
02.2016 - 04.2019

Level 3 - Health And Social Care

West Suffolk College

Level 2 - Child Development

West Suffolk College

High School Diploma -

Stowmarket High School

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Emma Turner