Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Wilkinson

Kyogle,New South Wales

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Ritchies IGA
08.2023 - Current
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Bartender

Kyogle Bowling Club
06.2023 - Current
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Coordinator of Youth Ministry

Mt St Patricks College
01.2022 - 12.2022
  • Enhanced youth engagement by incorporating creative and interactive activities in ministry programs.
  • Collaborated with church leadership to develop and implement effective strategies for youth outreach and involvement.
  • Mentored young individuals, fostering their spiritual growth and personal development through one-on-one sessions and group activities.
  • Organized mission trips and service projects, providing opportunities for youths to serve the community and strengthen their faith.

Education

Bachelor of Nursing -

Southern Cross University
Lismore, NSW
12.2025

High School Diploma -

Mt St Patrick College
Murwillumbah, NSW
10.2021

Skills

  • Customer Service
  • Complaint Resolution
  • Cash Handling
  • Computer Skills
  • Clear Communication
  • Positive Attitude
  • Teamwork and Collaboration

Certification

  • RSA Trained - until 2026
  • RCG Training - 2028

Timeline

Team Member

Ritchies IGA
08.2023 - Current

Bartender

Kyogle Bowling Club
06.2023 - Current

Coordinator of Youth Ministry

Mt St Patricks College
01.2022 - 12.2022

Bachelor of Nursing -

Southern Cross University

High School Diploma -

Mt St Patrick College

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Emma Wilkinson