Adaptable and hardworking professional with experience across insurance, food service, and retail industries. Achieved a Victorian Certificate of Education in 2022. Demonstrated success in fast-paced customer-facing roles, including two years at RACV Insurance delivering exceptional client support and resolving complex policy inquiries. Strong communicator with a proven ability to work well under pressure, manage workloads efficiently, and contribute effectively to team outcomes. Passionate about providing outstanding service and building rapport with clients. Was a member of the 1st Traralgon Scouts for 7 years, developing leadership and teamwork skills.