Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enrico Margiotta

Perth

Summary

Hardworking Waiter with 8 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Head Waiter

Da Vittorio
05.2019 - 02.2024

From 2019 until 02/2024 I was catering headwaiter in three michelin stars restaurant Da Vittorio, close to Bergamo (IT).

This experience made me able to work in team and coordinate staff, manage the orders of the goods and handle it in the correct way.

Besides, I know how to treat the customer from the time of booking a table to the time of payment.

Head Waiter

The Cliff - PortoPiccolo
04.2022 - 05.2022

In 2022 I worked for two months in The Cliff restaurant located in the 5-star PortoPiccolo village in Trieste Italy. I carried out the lunch and dinner services.
My duties were to seat guests, take orders, serve drinks, food and settle bills.

Bar Waiter

Da Vittorio
01.2016 - 02.2019

This was my first experience during the school in the weekend. I worked in the room, taking order, cleaning and sit customer. Sometimes I was in the front desk preparing hot and iced drinks.

Restaurant Waiter

Da Mimmo's Italian Restaurant
06.2018 - 09.2018

During that summer I worked for Da Mimmo SRL, starting as a food runner, then changing into commie de rang and ending my experience as a chef de rang. My main tasks were to serve dishes and drinks to customers, cleaned tables, accommodate customers, take orders and sometimes collect bills.

Hotel Waiter

Relais San Lorenzo
06.2017 - 09.2017

In the summer of 2017 I worked at Relais San Lorenzo, a 5 star hotel in Bergamo (IT), where I performed breakfast and dinner services. In the morning I refilled the breakfast buffet and helped customers to serve themselves from it, also handed them drinks and hot dishes from the kitchen. At the end I cleaned and rearranged the room and the desk for lunch service. In the evening my task was helper waiter. At the end of the service I prepared the breakfast setup.

Education

High School Diploma -

Hospitality High School San Pellegrino Terme
San Pellegrino Terme- Italy
07.2019

Skills

  • High-volume dining
  • Conflict Management
  • Food and beverage pairings
  • Dining area maintenance
  • Menu presentation
  • Team Supervision
  • Upselling techniques
  • Service prioritization
  • Customer Service Management
  • Fine-dining expertise
  • Event Planning
  • Banquet Coordination
  • Wine service
  • Guest Relations Management
  • Plates presentation
  • Wine Pairings
  • Order Taking
  • Complaint Handling
  • Food safety understanding
  • Bar terminology
  • Safe Food Handling
  • Accurate money handling
  • Food station setup
  • Table Setting
  • POS System Operation
  • Special diets understanding
  • Restaurant software
  • Reservations Management
  • Problem-solving abilities
  • Team building
  • Teamwork and Collaboration
  • High Energy and Stamina
  • Table Monitoring and Turnover
  • Cool Under Pressure
  • Warm and Friendly

Certification

RSA

WHITE CARD

Languages

Italian
Native or Bilingual
English
Full Professional
Spanish
Full Professional

Timeline

Head Waiter

The Cliff - PortoPiccolo
04.2022 - 05.2022

Head Waiter

Da Vittorio
05.2019 - 02.2024

Restaurant Waiter

Da Mimmo's Italian Restaurant
06.2018 - 09.2018

Hotel Waiter

Relais San Lorenzo
06.2017 - 09.2017

Bar Waiter

Da Vittorio
01.2016 - 02.2019

High School Diploma -

Hospitality High School San Pellegrino Terme

RSA

WHITE CARD

Enrico Margiotta