Enzo Ursino
Bradfield,Australia
Summary
Experienced and versatile professional with a strong background in Public Relations and Customer Service. My solid foundation in Psychology enhances my understanding of human behavior, enabling me to anticipate and address client needs effectively. Committed to consistently delivering exceptional results and exceeding expectations. Proactive and adaptable, I utilise key customer service skills to create memorable bespoke experiences for diverse clientele.
Overview
12
12
years of professional experience
Work History
Open Homes Leasing Agent
Starr Partners Campbelltown
Campbelltown, Australia
02.2023 - Current
- Showcasing open homes and providing insights into NSW's renting market to renters and tenants.
Swimming Instructor
Prairiewood Leisure Centre
Prairiewood, Australia
01.2023 - 07.2023
- Instructed and mentored children and young teenagers in swimming, focusing on life-saving training and individual needs.
Junior Account Manager
The Atticism
Waterloo, Australia
07.2019 - 01.2022
- Provided assistance and direction in Business Development, Public Relation strategies, and Social-Media Navigation across various businesses.
Customer Service Supervisor
Woolworths Limited
Carnes Hill, Australia
03.2013 - 06.2019
- Managed and organised a team of over twenty individuals, excelling in conflict resolution during peak traffic hours, contributing to operational efficiency and customer satisfaction.
Education
Master of Counselling - Counselling
AIPC
Sydney & Brisbane07-2026
Bachelor of Psychology (Honours) -
Macquarie University
North Ryde, NSW07-2024
Bachelor of Communications (Public Communications) -
University of Technology, Sydney
Ultimo, NSW11.2020
Bachelor of Science (Psychology) -
Macquarie University
North Ryde, NSW11.2017
High School -
Clancy Catholic College
Carnes Hill, NSW11.2014
Skills
- Effective Time Management
- Communication Skills
- Customer Service
- Ability to Work in a Team
- Conflict Resolution
- Flexibility and Adaptability
Personal Information
Date of Birth: 12/18/96
Timeline
Open Homes Leasing Agent
Starr Partners Campbelltown
02.2023 - Current
Swimming Instructor
Prairiewood Leisure Centre
01.2023 - 07.2023
Junior Account Manager
The Atticism
07.2019 - 01.2022
Customer Service Supervisor
Woolworths Limited
03.2013 - 06.2019
Master of Counselling - Counselling
AIPC
Bachelor of Psychology (Honours) -
Macquarie University
Bachelor of Communications (Public Communications) -
University of Technology, Sydney
Bachelor of Science (Psychology) -
Macquarie University
High School -
Clancy Catholic College
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