Eri Yasunobu
118 Carrington, Adelaide,SA
Summary
A customer-oriented, outgoing, and attentive waitress with over 3 years of experience in the hospitality industry. Specializing in effective communication with customers and result-driven satisfaction, currently seeking for a position in hospitality to continue developing my skills in the industry while also improving on my English communication skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Toshin Satellite Cram School
08.2022 - 08.2023
- Assisted in lesson scheduling to ensure students were enrolled in the right lessons to succeed in their studies
- Liaising with students/parents to answer questions and direct them to the appropriate classes/teachers.
Administrative Assistant
Hayakawa Real Estate Office
03.2022 - 08.2023
- Responsible for preparing property listings and documentation
- Undertook reception duties such as answering customer enquiries and arranging meetings with the real estate agents.
Waitress
Oriental Banquet
11.2021 - 08.2022
- Coordinated with kitchen staff to accept and deliver customer orders in a timely manner
- Maintaining general hygiene and cleanliness to ensure positive customer experience
- Greeting customers, arranging table reservations, and careful handling/storing of customer’s belongings.
Waitress, Cashier
Shabu-Yo
05.2019 - 10.2021
- Explaining various complicated menu items to the customers for higher overall customer satisfaction
- Being attentive during peak periods to ensure efficient operations and prevent customer dissatisfaction.
Education
CERTIFICATE COMPLETION -
Albright Institute
12.2023
CERTIFICATE OF COMPLETION -
Baguio JIC Language Tutorial Inc.
11.2023
Bachelors of Nutrition -
Tyubu University
08.2023
Haruhigaoka High School
03.2021
Skills
- Responsible Service of Alcohol (RSA) License
- Cash handling
- Active listening
- Initiative
- Negotiation
- Collaboration
- Japanese
- English
Timeline
Administrative Assistant
Toshin Satellite Cram School
08.2022 - 08.2023
Administrative Assistant
Hayakawa Real Estate Office
03.2022 - 08.2023
Waitress
Oriental Banquet
11.2021 - 08.2022
Waitress, Cashier
Shabu-Yo
05.2019 - 10.2021
CERTIFICATE COMPLETION -
Albright Institute
CERTIFICATE OF COMPLETION -
Baguio JIC Language Tutorial Inc.
Bachelors of Nutrition -
Tyubu University
Haruhigaoka High School
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