Eric Nguyen
Melbourne,Victoria
Summary
Friendly individual touting great customer engagement and upselling skills in Service Crew position. Offering reliability, punctuality and attention to detail with experience in volunteering and providing meaningful impact for employers, customers and the wider community.
Overview
1
1
year of professional experience
Work History
Service Crew Member
Hot Dog Hustle
2023.01 - 2023.10
- Performed customer outreach and outbound duties to secure continual feedback and patroonship
- Interacted professional with customers from all demographics ensuring proficient and friendly service
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Streamlined management via aiding in inventory task, thus communicating consistently between external organisations in order to maintain efficient operations
Tutor Volunteer
Suzanne Cory Highschool
2023.03 - 2023.06
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Sought out additional support from school personnel or outside agencies when needed.
- Created an environment conducive to learning by establishing clear expectations for behaviours and interactions between peers.
Remote Internship
Y - Planet
2023.01 - 2023.03
- Performed medial office task including usage of spreadsheets to track data on Microsoft excel
- Tracked analytics surrounding customer interactions and campaign impacts
- Conducted market research for various projects
Education
High School Diploma -
Suzanne Cory High School
Melbourne VIC2033-11
Bachelor of Arts - Economics
University of Melbourne
Parkville, VIC2026
Skills
- Customer Compliance
- Data Analysis
- Team Collaboration
- Relationship Building
- Vietnamese Fluency
- Sales Expertise
Timeline
Tutor Volunteer
Suzanne Cory Highschool
2023.03 - 2023.06
Service Crew Member
Hot Dog Hustle
2023.01 - 2023.10
Remote Internship
Y - Planet
2023.01 - 2023.03
High School Diploma -
Suzanne Cory High School
Bachelor of Arts - Economics
University of Melbourne
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