Eric Tito
Mickleham,VIC
Summary
Attentive Family Advocate with determination to assist families requiring support and community resources. Empathetic individual who is a passionate advocate for people through meaningful conversations, promoting activities that build self-reliance, and setting attainable goals.
Overview
7
7
years of professional experience
Work History
Prison Officer
DJCS (Corrections Victoria) Melbourne Assessment Prison
01.2019 - Current
- Reduced complex situations with Effective communication skills.
- Minimized rate of incidents through clear modelling of pro-social behaviours.
- Report writing, that supports prisoners to identify and achieve goals.
- Support positive prisoner behaviour change through case management.
- Role model positive conversations, outlook, and actions.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Case Worker - Family Services & Cradle to Kinder
VACCA (Victorian Aboriginal Childcare Agency)
10.2018 - 01.2019
- Excellent communication and interpersonal skills and ability to support families, children and young people to set goals and work towards achieving goals.
- Ability to work in a culturally respectful and competent manner, with Aboriginal young people, their families and communities, to ensure that cultural connections are fostered and maintained.
- Well-developed understanding of issues that impact on Aboriginal families, children and young people, particularly those who are involved with Child Protection.
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Lifestyle Mentor
Disability Services Australia
06.2016 - 06.2018
- Overseer and lead day-to-day operations.
- Manage and assist with daily activities for individuals with physical/intellectual disabilities.
- Develop and implement programs that support customers needs, and abilities.
- Proactively creating efficiencies by implementing effective processes.
- Managing key stake holders to maintain independence in a safety environment.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Education
Diploma in Community Services -
Tafe NSW
Wetherill Park, NSW2018
Certificate IV in Community Services -
Tafe NSW
Wetherill Park, NSW2017
Skills
- Adaptable to change and new ideas
- Proactively manages complex situations
- Strategic Planning and Organization
- Collaborative team player
- Effective use of Case management practices
- Resilient
- Interpersonal skills
- Goal driven
- Confidential Case Documentation
- Child Abuse Prevention
Referees
Available upon request
Timeline
Prison Officer
DJCS (Corrections Victoria) Melbourne Assessment Prison
01.2019 - Current
Case Worker - Family Services & Cradle to Kinder
VACCA (Victorian Aboriginal Childcare Agency)
10.2018 - 01.2019
Lifestyle Mentor
Disability Services Australia
06.2016 - 06.2018
Diploma in Community Services -
Tafe NSW
Certificate IV in Community Services -
Tafe NSW
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