Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erica Aldridge

Central Coast,NSW

Summary

Compassionate Disability Support Worker known for high productivity and efficient task completion. lled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.

Background also includes successfully managing documentation and daily living support needs for disabled clients. Good organisational skills with a hardworking mentality and caring approach.

Overview

20
20
years of professional experience

Work History

Disability Support Worker

Trilogy Disabiltiy Services
Gosford, NSW
09.2023 - Current
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Administered medication according to doctor's orders and monitored side effects.
  • Collaborated with other professionals to assess client needs.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Identified environmental challenges to client progress through interviews with patient and caregivers.

Administrative Officer

Gosford Hospital
Gosford, nsw
09.2004 - 05.2023
  • Updated and successfully cleared high volume of files daily with reliable accuracy.
  • Ensured compliance with health and safety regulations within the office environment.
  • Achieved timeline and quality targets when organizing large volume of records.
  • Maintained front desk to provide positive first impression.
  • Maintained positive working relationship with fellow staff and management.
  • Ensured that all incoming calls were answered promptly in a professional manner.

Education

Certifcate III in Individual Support - Support Worker

TAFE
Gosford, NSW
11-2024

Clinical Coding

TAFE
Sydney, NSW
11-2016

Comprehensive Medical Terminology

OTEN
On Line
11-2015

Skills

  • Daily living requirements
  • Dressing assistance
  • Hygiene assistance
  • Wellness and nutrition knowledge
  • Disability awareness
  • Crisis management
  • Report writing
  • Time management
  • Transportation assistance
  • Medication administration
  • Active listening
  • Incident reports
  • Client transportation
  • Risk assessments

References

Angelene Peters

Team Leader

Trilogy Disability Services

0499 550 119

Phoebe Dekker

Disablity Support Worker

0432 473 429

Alison Critchley

Registered Nurse

Emergency Department

0400 896 301

Timeline

Disability Support Worker

Trilogy Disabiltiy Services
09.2023 - Current

Administrative Officer

Gosford Hospital
09.2004 - 05.2023

Certifcate III in Individual Support - Support Worker

TAFE

Clinical Coding

TAFE

Comprehensive Medical Terminology

OTEN
Erica Aldridge