Erick Souza
Greenslopes,QLD
Summary
Proactive Restaurant Waiter with significant experience in high-volume dining environments. Known for cultivating warm customer relationships, and ensuring timely order delivery in collaboration with kitchen staff. Strong skills in service quality, table setting, and enhancing guest experience.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
The Star Brisbane
10.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Clear area, clean and wipe tables and chairs to remove residue and comply with hygiene standards.
- Develop strong relationships with regular customers, leading to increase loyalty and repeat business.
- Collaborat with other food and beverage attendants to provide prompt, smooth and excellent service.
Restaurant Waiter
Navala Churrascaria
09.2022 - 10.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Diploma - Social Media Marketing
Australian Pacific College
Brisbane, QLDCertificate IV - Marketing
Australian Pacific College
Brisbane, QLD03.2024
Skills
- Cleanliness
- Service Quality
- Table Setting
- High-volume dining
- Warm and Friendly
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Food and Beverage Attendant
The Star Brisbane
10.2024 - Current
Restaurant Waiter
Navala Churrascaria
09.2022 - 10.2024
Certificate IV - Marketing
Australian Pacific College
Diploma - Social Media Marketing
Australian Pacific College
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