Erika Logan
Highton,VIC
Summary
Friendly and reliable Food and Beverage Attendant skilled at problem resolution and time management. Comfortable working in a fast-paced service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time/part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Attendant
Eureka Hotel
09.2023 - 01.2024
- Learned how to make wide variety of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
- Bussed bottles and glassware to maintain clean bar area.
- Delivered food to customers at their tables.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Notified management of guest complaints for quick, effective resolution.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Food and Beverage Attendant
Grill'd Healthy Burgers
06.2022 - 04.2023
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new staff members on company policies and procedures.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained clean and organised restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Education
Victorian Certificate of Education -
Belmont High School
Belmont 11.2022
Skills
- Menu Recommendations
- Dishwashing
- Customer Service
- Payment Processing
- Liquor Management
- Drink Preparation
- Allergy Awareness
- Food Safety Knowledge
- Food Handling Safety
- Sanitation Standards
Certification
Responsible Servies of Alochol (2023)
Victorian Probationary Drivers License
Working with Children's Check
Timeline
Bar Attendant
Eureka Hotel
09.2023 - 01.2024
Food and Beverage Attendant
Grill'd Healthy Burgers
06.2022 - 04.2023
Victorian Certificate of Education -
Belmont High School
Responsible Servies of Alochol (2023)
Victorian Probationary Drivers License
Working with Children's Check
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