Summary
Overview
Work History
Education
Skills
References
Timeline
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Erin Adolphs-Parker

Canungra,QLD

Summary

As an experienced FOH team member with a background in fast-paced, high-volume restaurants. Strength lies in customer service skills and ability to handle multiple tasks simultaneously. While continuously demonstrating success in fostering a strong team environment and improving the overall dining experience for customers. Proven capability of taking initiative, problem-solving, and maintaining upbeat attitude under pressure. For my future endeavors, I would like to gain more knowledge and experience through fine dining restaurants and retail services where customer interaction is a must.

Overview

5
5
years of professional experience

Work History

FOH Team Member

Ginja Ninja Sushi Cafe & Bar
Canungra, QLD
04.2024 - Current
  • Demonstrated exceptional customer service skills in high-pressure dining environment.
  • Resolved customer complaints professionally while delivering effective solutions to uphold customer satisfaction levels.
  • Administered till processes after each shift, diligently tallying cash earnings and noting total amount, change available, and cash quantities.
  • Daily ordering of milk, dairy products, alcohol, and fresh produce was undertaken; other orders, such as packaging, seafood, and frozen items, were ordered when necessary.
  • Responsible for opening and closing the store on all shifts.
  • Communicated verbally at a high level in small groups of 2-3 to maximize customer and staff satisfaction.
  • Executed precise written communication through food orders, ensuring kitchen operations run smoothly.

Retail Worker

Canungra Foodworkls
Canungra, QLD
01.2021 - 12.2023
  • Managed cash register operations and executed transactions with efficiency.
  • Assisted customers with product selection and inquiries.
  • Managed unloading process for stock pallets containing perishable items, fresh produce, and other products.
  • Handled inventory management, including receiving and sorting deliveries.

Education

High School Diploma -

Tamborine Mountain State High School
North Tamborine, QLD
12-2023

Skills

  • Mixing/making drinks/cocktails
  • Barista trained
  • Excellent customer service
  • Efficiency
  • Effectively resolve customer conflicts and complaints
  • Communication and organisational skills
  • WHS and OHS
  • Food hygiene
  • Incredible time management skills
  • RSA & RSG
  • Collaboration
  • Problem-Solving Skills
  • Eager to learn and grow
  • Packing online food orders
  • Thorough when completing tasks

References

References available upon request.

Timeline

FOH Team Member

Ginja Ninja Sushi Cafe & Bar
04.2024 - Current

Retail Worker

Canungra Foodworkls
01.2021 - 12.2023

High School Diploma -

Tamborine Mountain State High School

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Erin Adolphs-Parker