Erin Elsworth
Customer Service Representative
Belrose,NSW
Summary
I am well travelled and have experienced living on three different continents, South Africa for 10 years, Hong Kong for 4.5 years and Australia since June 2015. I have good knowledge of various countries, its people and cultures. I can also speak a little bit of mandarin. I am also an Australian citizen.
My hobbies include: Gym, basketball, netball, rowing for Collaroy Surf Club and hitting the town with my friends.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Wesfil Australia
Brookvale, NSW
08.2020 - Current
- Handling customer queries about product availability and shipment times.
- Manage incoming calls each day with utmost professionalism and knowledgeable service.
- Submitted completed orders quickly to maximize delivery efficiency.
- Invoicing as-well as quoting customers
- Investigated and resolved customer inquiries and complaints quickly.
- Managed timely and effective replacement of damaged or missing products.
Grace Group
Business And IT Services
Sydney, NSW
05.2018 - 12.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Finished The HSC -
Pittwater House
Collaroy, NSW09.2019
Skills
I am hardworking, diligent and eager to learn My personable manner and work ethic will be suited to many job types I am always excited to meet new people and take on exciting challenges I am an all rounder who loves travelling, working out, cooking and helping people
Certification
- Graduated from Pittwater house on 18th September 2019.
- RSA - Responsible Service of Alcohol
- First Aid Certificate
- Bronze medallion - Surf Life Saving Collaroy
- WWCC - Working with Children's Check
Timeline
Customer Service Assistant
Wesfil Australia
08.2020 - Current
Grace Group
Business And IT Services
05.2018 - 12.2019
Finished The HSC -
Pittwater House