Erin Franks
Berwick,VIC
Summary
Caring Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with experience building community relationships and developing social skills through incremental therapeutic techniques.
Overview
6
6
years of professional experience
Work History
Support Worker
Deivian Care Services
07.2023 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Help clients manage and reach individual goals, supporting independent progression and social skills.
- Enhance the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transport clients to appointments, shopping venues and entertainment events according to determined schedule.
Team Member
Coles Supermarket
09.2018 - 07.2023
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery department.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Education
Bachelor of Psychology -
Monash University
Melbourne, VIC10.2024
VCE -
Beaconhills College Village Campus
Berwick, VIC11.2020
Skills
- Program Planning
- Crisis Response
- Collaboration and Teamwork
- Problem-Solving
- Goal Setting
- Attention to Detail
Hobbies
- Enjoy artistic activities e.g., painting and sketching
- Passionate about health and fitness
- Enthusiastic reader
- Baking
Timeline
Support Worker
Deivian Care Services
07.2023 - Current
Team Member
Coles Supermarket
09.2018 - 07.2023
Bachelor of Psychology -
Monash University
VCE -
Beaconhills College Village Campus
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