Summary
Overview
Work History
Education
Skills
Job-Specific Skills
Timeline
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Erin Fraser

Zillmere, QLD

Summary

Diligent hospitality worker with a solid background and understanding of the industry. Successfully supported coffee preparation, cafe operation processes and enhanced customer satisfaction through effective communication and problem-solving. I possess strong organizational skills and the ability to adapt in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Liquorland
07.2024 - 01.2025
  • Operating POS
  • Merchandising and stock management
  • Customer service
  • End-of-day closing procedures
  • Safe Manual handling

Food, Beverage and Gaming Attendant

River Road Tavern
01.2024 - 12.2024
  • Gaming attendant
  • KENO trained
  • Monitoring and replenishing stock levels if needed
  • Preparing and serving high-quality alcohol spirits, wine and beer
  • Running meals and operating the pass

Retail Assistant

Petbarn
01.2022 - 12.2023
  • Operating POS
  • Counting tills
  • Stock takes/stock filling
  • Extensive and relevant product knowledge
  • Personalising each transaction to meet customers' requirements

Bar and Gaming Attendant

Trinity Beach Sports Club
01.2022 - 12.2023
  • Preparing and serving high-quality alcohol spirits, wine and beer
  • Work efficiently with bar team
  • Organising payouts in the gaming room
  • TAB operations
  • POS operations
  • Engaging with customers and advising them about current promotions
  • Monitoring and replenishing stock levels if needed

Café All Rounder

Lunico Restaurant
01.2022 - 12.2022
  • Preparing and serving high-quality espresso coffees
  • Cleaning and maintaining espresso coffee machines
  • Cold beverage preparation
  • Work efficiently with café team
  • Engaging with customers and advising them about different products
  • Monitoring and replenishing stock levels if needed

Café All Rounder

Laurent Bakery
01.2021 - 12.2022
  • Company Overview: Victoria
  • Preparing and serving high-quality espresso coffees
  • Safe and hygienic food handling practices
  • Waitressing, clearing tables and washing up duties
  • Cold beverage preparation
  • Work efficiently with café team
  • Engaging with customers and advising them about different products
  • Victoria

Education

VCE CERTIFICATE -

AVILA COLLEGE
MOUNT WAVERLEY, VICTORIA
01.2017

Skills

  • Goal oriented
  • Relationship building
  • Multi-tasking capabilities
  • Adaptability
  • Creativity
  • Problem-solving
  • Time-Management
  • Collaboration

Job-Specific Skills

  • Welcoming and greeting guests
  • Preparing and serving espresso coffee
  • Operating coffee making equipment
  • Maintaining inventories
  • Replenishing coffee bean supply
  • Stocking coffee brewing equipment
  • Following operating instructions
  • Maintaining quality and consistency of coffee
  • Cleaning and sanitizing work areas, utensils, and equipment

Timeline

Sales Assistant

Liquorland
07.2024 - 01.2025

Food, Beverage and Gaming Attendant

River Road Tavern
01.2024 - 12.2024

Retail Assistant

Petbarn
01.2022 - 12.2023

Bar and Gaming Attendant

Trinity Beach Sports Club
01.2022 - 12.2023

Café All Rounder

Lunico Restaurant
01.2022 - 12.2022

Café All Rounder

Laurent Bakery
01.2021 - 12.2022

VCE CERTIFICATE -

AVILA COLLEGE
Erin Fraser