Erin Jennings

• I started this business from scratch in 2020 subsequently to starting a family. The business has grown year on year allowing me to help support our family and invest in my equipment.
• I specialise in Family portraits, Weddings, Newborn/Maternity. But I have also carried out debutante balls, horse competitions, corporate events, and other community-based functions.

My business incorporated the following rolls.

• Identified potential clients and negotiated contracts with them.
• Ensured that all equipment was functioning properly prior to shoots.
• Edited photos using Adobe Photoshop and Lightroom software programs.
• Attended events such as weddings, parties, conferences. to capture moments through photographs.
• Coordinated with other photographers when working on projects together.
• Advised clients about suitable poses and angles for their photographs.
• Reviewed proofs from prints or digital images before delivering them to customers.
• Prepared estimates for clients based on project requirements and budget constraints.
• Managed customer relations by responding promptly to inquiries related to photography services provided.
• Designed unique concepts for photoshoots based on client specifications.
• Boosted revenue, developed marketing strategies, solicited clients and closed sales.

• I commenced this roll when I moved to the Simpson area that enabled me to become part of the community I was living in. As part of the roll I undertook the following.
• Developed and implemented administrative procedures to maximize efficiency.
• Created and maintained filing systems for employee records, financial reports, and other documents.
• Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
• Coordinated with executive staff to ensure deadlines were met in a timely manner.
• Oversaw the maintenance of office equipment, supplies, and facilities.
• Provided support to departmental managers in the development of project plans and initiatives.
• Interpreted company policies and procedures for employees at all levels of the organization.
• Assisted in the recruitment process by reviewing resumes and conducting interviews.
• Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
• Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
• Developed training materials for new hires on how to use office equipment efficiently.

I undertook my roll at Harvey Norman whilst completing VCE studies and was offered a full time roll after completing year 12. Over the years I progressed from the photo lab to computer and electronic sales and eventually into a 2IC role. I consistently met sales targets, which enabled me to be selected to represent the department at National conferences In Melbourne and Sydney.

• Performed daily maintenance and cleaning of photo processing equipment.
• Maintained accurate inventory records of chemicals, paper, and other supplies used in the lab.
• Set up and operated digital imaging equipment to produce prints from digital files.
• Calibrated printers regularly to ensure quality prints.
• Provided technical support for customers regarding product selection and usage instructions.
• Repaired minor mechanical issues with photo processing machines.
• Assisted with training new employees on proper operation of laboratory equipment.
• Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
• Identified customer needs and recommended appropriate computer products.
• Provided technical support to customers regarding product installation and usage.
• Attended trade shows to promote new products and services.
• Assisted in developing strategies for increasing sales volume within the company's target markets.