Isla Lett
Calala,Australia
Summary
I have worked in the hospitality industry for the past 18 months. In this time I have become a valuable team member and have developed exceptional customer service skills.
I have excellent communication skills both written and verbal, and I have worked as an effective team player in order to reach goals and targets that the organisation has set.
I would like the opportunity to expand on my knowledge base and develop new skills.
I recently completed a mentoring program with the Gomeroi Academy. I learnt invaluable lessons and cultural development.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Boost Juice
Tamworth
11.2023 - Current
- Customer Service and Relations
- Team Work
- Cleaning and Store Maintenance
- Active Listening
Volunteer
Tamworth Hockey
01.2021 - Current
I currently help at Tamworth Hockey, with the development and coaching of juniors, and canteen duty.
As a volunteer I am able to give back to the association, as it provides a excellent service to the community.
I also coach an Under 7s Minkey Team, which has allowed me to develop my communication style and taught me the importance of inclusivity.
Retail Assistant Domino's
Domino's Pizza
Tamworth, NSW
08.2022 - 11.2023
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated strong organisational and time management skills while managing multiple projects.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Developed excellent communication skills.
- Worked cohesively as a team player.
- Performed duties in order to meet regular audit targets.
- Performed to a high standard with food handling.
- Ensured continual improvement.
Education
Year 10 Student
McCarthy Catholic College
Tamworth, NSWPrimary Education
St Edwards
Tamworth, NSW12.2020
Skills
- Creativity and Flexibility
- Equipment Use Monitoring
- One-on-One Instructions
- Leadership
- Active listening skills
- Excellent communication skills
- Teamplayer
- Engaging
- Empathetic and Compassionate
Accomplishments
Selection into representative sporting teams and Cultural Programs.
2023 Participant in Gomeroi Academy as a Mentee
2022 Tamworth Hockey Representative
2021 Tamworth Waterpolo Representative
2021 Tamworth Hockey Representative
2020 Tamworth Hockey Representative
Hockey
After being selected into the Tamworth Rep Hockey Team, I attended State Championships in Grafton and Tamworth. As a representative I am expected to adhere to the "Players code of conduct" as well as NSW Hockey player conduct. I am also expected to adhere to the Uniform Code. This demonstrates professionalism and integrity.
Referree
Clara Wolds
Teacher McCarthy Catholic School
cwolds3@arm.catholic.edu.au
0411 804 079
Sheriden O'Shea
Business Wise
First Aid Provider
0484 126 150
Timeline
Customer Service Representative
Boost Juice
11.2023 - Current
Retail Assistant Domino's
Domino's Pizza
08.2022 - 11.2023
Volunteer
Tamworth Hockey
01.2021 - Current
Year 10 Student
McCarthy Catholic College
Primary Education
St Edwards