Summary
Overview
Work History
Education
Skills
Accomplishments
Hockey
Referree
Timeline
Generic

Isla Lett

Calala,Australia

Summary

I have worked in the hospitality industry for the past 18 months. In this time I have become a valuable team member and have developed exceptional customer service skills.

I have excellent communication skills both written and verbal, and I have worked as an effective team player in order to reach goals and targets that the organisation has set.

I would like the opportunity to expand on my knowledge base and develop new skills.

I recently completed a mentoring program with the Gomeroi Academy. I learnt invaluable lessons and cultural development.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Boost Juice
11.2023 - Current
  • Customer Service and Relations
  • Team Work
  • Cleaning and Store Maintenance
  • Active Listening


Volunteer

Tamworth Hockey
01.2021 - Current

I currently help at Tamworth Hockey, with the development and coaching of juniors, and canteen duty.

As a volunteer I am able to give back to the association, as it provides a excellent service to the community.


I also coach an Under 7s Minkey Team, which has allowed me to develop my communication style and taught me the importance of inclusivity.

Retail Assistant Domino's

Domino's Pizza
08.2022 - 11.2023
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated strong organisational and time management skills while managing multiple projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed excellent communication skills.
  • Worked cohesively as a team player.
  • Performed duties in order to meet regular audit targets.
  • Performed to a high standard with food handling.
  • Ensured continual improvement.

Education

Year 10 Student

McCarthy Catholic College
Tamworth, NSW

Primary Education

St Edwards
Tamworth, NSW
12.2020

Skills

  • Creativity and Flexibility
  • Equipment Use Monitoring
  • One-on-One Instructions
  • Leadership
  • Active listening skills
  • Excellent communication skills
  • Teamplayer
  • Engaging
  • Empathetic and Compassionate

Accomplishments

    Selection into representative sporting teams and Cultural Programs.


    2023 Participant in Gomeroi Academy as a Mentee

    2022 Tamworth Hockey Representative

    2021 Tamworth Waterpolo Representative

    2021 Tamworth Hockey Representative

    2020 Tamworth Hockey Representative


Hockey

After being selected into the Tamworth Rep Hockey Team, I attended State Championships in Grafton and Tamworth. As a representative I am expected to adhere to the "Players code of conduct" as well as NSW Hockey player conduct. I am also expected to adhere to the Uniform Code. This demonstrates professionalism and integrity.

Referree

Clara Wolds

Teacher McCarthy Catholic School

cwolds3@arm.catholic.edu.au

0411 804 079


Sheriden O'Shea 

Business Wise 

First Aid Provider

0484 126 150



Timeline

Customer Service Representative

Boost Juice
11.2023 - Current

Retail Assistant Domino's

Domino's Pizza
08.2022 - 11.2023

Volunteer

Tamworth Hockey
01.2021 - Current

Year 10 Student

McCarthy Catholic College

Primary Education

St Edwards

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Isla Lett