ERONICO John Valdez Escoto

Big Asia Supermarket

2017.03 - 2023.09

Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Developed strong relationships with vendors, negotiating favorable terms and pricing for merchandise.
Managed a team of associates to ensure excellent customer service and efficient store operations.
Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Recommended complementary purchases to customers, increasing revenue.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labelling items, and arranging according to size or color.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Developed strong rapport with customers and created positive impression of business.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Prioritized helping customers over completing other routine tasks in store.

Summary