Eryl Diesta
Narre Warren South,VIC
Summary
A 20-year-old who is experienced and a hard-working worker with costumer service skills to utilize and improve to the working environment with a passion as a staff member. Currently studying to be a nurse and can drive to work themselves. Details below provides past experiences, working collaboratively with a team, great communication skills, charismatic personality to achieve goals.
Overview
5
5
years of professional experience
Work History
Cafe Barista
Little Sparrow Cafe
11.2024 - Current
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Crew Member
Schnitz Fountain Gate
02.2023 - 12.2025
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Nursing Placement
Avonlea Aged Care
09.2024 - 09.2024
- Worked 8-hour shifts for two weeks which is 180 hours overall
- Learnt how to be patient and work in a fast-paced environment
- Built relationships with the elders which made me feel rewarded despite the placement being unpaid
- Assisting elder people with their daily activities and personal tasks
- Assisting them with feeding when needed
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
Coach
Little Kickers
08.2024 - 08.2024
- Working with children from 18 months to 8-year-olds
- Teaching and encouraging the kids to be active and participate in our activities
- Communicate effectively with the kids, parents and our lead coach to ensure that the classes flow smoothly
- Being able to be more fit and healthy
- Boosted player confidence through personalized training sessions and continuous feedback.
Crew Coach/Crew Trainer
Amstel McDonald's
04.2021 - 09.2022
- Cross-training experienced crew members to other stations such as café, drive-thru and front counter
- Being a role model to crew members about uniforms, handling difficult costumers and behaviours
- Handling large amount of cash and coins
- Being a mini manager/helping the manager on floor with procedures and running the store
- Running a certain area that our manager has provided us during our shifts
- Compromising with costumers during difficult situations
- Ability to problem-solve when the store is busy
- Adapting to new people and environments
Education
Diploma of Nursing - Nursing
Holmesglen Institute
Melbourne, VIC04-2026
Physical Education, VCE (Biology, English, Health and Human Development, General Math)
St Peters College
Cranbourne, VIC11-2023
Skills
- Great communication and verbal skills
- Good sense of fashion and choices
- Being open to new tasks and challenges
- Very approachable and open
- Multitasking Skills
- Problem-solving and working as a team
- Effective communication
- Teamwork and collaboration
- Physical fitness
- Reliability and punctuality
Activities
- Experience keeping the café clean, stocked, and maintained
- Cleaning coffee machines and managing orders
- Fashion experience in styling outfits
- Volunteering as a leader in Youth for Christ community
- Handling serious customer situations
- Working under pressure in fast-food environments
- Building confidence and accepting criticism
- Enjoying meeting new people and forming meaningful relationships
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Cafe Barista
Little Sparrow Cafe
11.2024 - Current
Nursing Placement
Avonlea Aged Care
09.2024 - 09.2024
Coach
Little Kickers
08.2024 - 08.2024
Crew Member
Schnitz Fountain Gate
02.2023 - 12.2025
Crew Coach/Crew Trainer
Amstel McDonald's
04.2021 - 09.2022
Diploma of Nursing - Nursing
Holmesglen Institute
Physical Education, VCE (Biology, English, Health and Human Development, General Math)
St Peters College
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