Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Eslam Morsi

Eslam Morsi

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Helpful Education Counselor offering [Number]-year background providing education guidance, monitoring student progress and helping students meet educational requirements. Communicative and reliable professional with expertise assisting at-risk students. In-depth knowledge of curriculum requirements and academic support techniques.

Overview

5
5
years of professional experience

Work History

Education Counselor

Moves International
08.2023 - Current
  • Supported career services by counselings students on career options and guiding job search skills development.
  • Increased student satisfaction by providing personalized guidance and assistance in course selection and academic planning.
  • Developed strong relationships with local colleges to streamline admissions procedures and increase acceptance rates of our students.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Analyzed student academic records to assess educational and career goals.

Store Manager

Allied Mart
01.2021 - 07.2023
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Store Manager

EzyMart
08.2019 - 01.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.

Education

Civil Engineering Technology

Sydney Business & Development Institute
Sydney, NSW
10.2025

Skills

  • Staff Supervision
  • Financial Statement Review
  • Sales Tracking
  • Inventory Management
  • Customer Service
  • Multitasking and Organization
  • Sales Strategies
  • Positive and Friendly
  • Money Handling
  • Order Management
  • Shelf Organizing
  • Logistics
  • Career Planning
  • Student Support
  • Goal Setting
  • Academic advising
  • Career Counseling
  • Higher education recruiting

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Education Counselor

Moves International
08.2023 - Current

Store Manager

Allied Mart
01.2021 - 07.2023

Store Manager

EzyMart
08.2019 - 01.2021

Civil Engineering Technology

Sydney Business & Development Institute
Eslam Morsi