Summary
Overview
Work History
Education
Skills
Timeline
Generic

ESME ADAMS

Sydney,Australia

Summary

I'm currently on my Working Holiday Visa (417), and I am now based in Sydney.

I am an enthusiastic and motivated young person, as well as an organized and efficient individual. I am also highly experienced in working in a challenging and fast-paced environment, with a strong level of communication skills, and customer service.

Overview

7
7
years of professional experience

Work History

BARISTA & MANAGER

Farm and Fort Cafe
Cornwall
05.2023 - 09.2024
  • Working in a fast paced environment
  • Highly trained barista with a well known knowledge of products
  • Following health and safety guidelines
  • Strong communication with other staff members
  • Developing a trusted relationship with the business owners
  • Assisted with customer inquiries, complaints, and handled issues in a professional manner.
  • Responsible for End of Day Cash ups
  • Responsible for closing up and ensuring the building is locked and secure

RETAIL ASSISTANT

Down the Line Surf - Cornwall
09.2023 - 05.2024
  • Addressed customer queries and concerns regarding products.
  • Assisted customers in locating merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Demonstrated knowledge of store products and services.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
  • Stocked shelves with merchandise according to company standards.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

SUPERVISOR

The Old Coastguard Hotel
Cornwall
11.2017 - 08.2023
  • Developing strong, trusted relationships with managers and other members of staff
  • Professionally handling any customer concerns or problems
  • Efficient decision making in order to resolve any problems
  • Responsibly managing the restaurant without the assist of managers
  • Highly trained barista with experienced knowledge of products
  • Strong communication with both customers and members of staff within the company
  • Responsible for End of Day Cash ups
  • Ensuring that service runs smoothly and effectively to keep guests satisfied

Education

BTEC Course - Level 3 Sport Coaching and Fitness Development

Truro And Penwith College
Cornwall, United Kingdom

Skills

  • Strong Communication
  • Customer Service
  • High Level of Organisation
  • Multitasking
  • Adaptability
  • Creativity

Timeline

RETAIL ASSISTANT

Down the Line Surf - Cornwall
09.2023 - 05.2024

BARISTA & MANAGER

Farm and Fort Cafe
05.2023 - 09.2024

SUPERVISOR

The Old Coastguard Hotel
11.2017 - 08.2023

BTEC Course - Level 3 Sport Coaching and Fitness Development

Truro And Penwith College

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ESME ADAMS