Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ester Murekatete

Forest Lake,QLD

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

KFC Restaurant
12.2020 - 01.2023
  • Assisted customers in navigating the company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Retail Sales Associate

Target
10.2021 - 02.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Centenary State High School
Jindalee, QLD
11.2023

Skills

  • Great verbal and written communication skills
  • Strong work ethics
  • Service standard compliance
  • Capable of working independently
  • Positive/energetic attitude
  • Team building
  • Adaptability/Coordination
  • Record keeping
  • Cultural/Religious Awareness
  • Punctual, reliable and responsible
  • The ability to work within the work moral codes
  • Work to achieve a common goal

Timeline

Retail Sales Associate

Target
10.2021 - 02.2022

Customer Service Representative

KFC Restaurant
12.2020 - 01.2023

Centenary State High School

Similar Profiles

CREATE PROFILE
Ester Murekatete