Ester Theodora
Cobram,VIC
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and machine operation at JBS Beef Plant. Proven ability to enhance productivity and maintain sanitation standards while ensuring a safe work environment. Recognized for exceptional multitasking skills and a commitment to quality, consistently delivering positive guest experiences.
Overview
2
2
years of professional experience
Work History
Casual Waitress
Mulwala Water Ski Club
Mulwala, NSW
01.2025 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sandwich Artist
Subway Restaurants
Cobram, VIC
02.2025 - 11.2025
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.
- Implemented company guidelines for maintaining food safety standards, ensuring compliance with regulations at all times.
Laundry Operator
JBS Beef Plant
Cobram, VIC
06.2024 - 11.2025
- Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
- Improved laundry efficiency by implementing a systematic approach to sorting, washing, and folding garments.
- Maintained a clean and safe working environment by adhering to health and safety standards in the laundry facility.
- Maximized space utilization within the facility through effective organization of clean linens awaiting distribution or pickup.
- Sustained equipment functionality through routine cleaning, maintenance checks, and prompt reporting of issues to management
- Adapted to fluctuating workloads by efficiently managing laundry tasks during peak periods and downtime.
Night Shift Filler
Coles Supermarket
Cobram, VIC
10.2024 - 01.2025
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
Meat Packer
JBS Beef Plant
Cobram, VIC
03.2024 - 06.2024
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
Fruit Packer
Mattina Fresh
Cobram, VIC
02.2024 - 03.2024
- Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
- Enhanced packing efficiency by streamlining fruit selection and sorting processes.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
Picker Packer
Complete Office Supply
Lidcombe, NSW
11.2023 - 02.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
Cashier
Sefton Spicetown
Sefton, NSW
11.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated POS system to process payments and provide receipts.
Waitress
Kampung Laksa
Parramatta, NSW
11.2023 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Bachelor Of Visual Arts - Graphic Design
Multimedia Nusantara University
Indonesia12.2021
Skills
- Machine operation
- Safety procedures
- Sanitation standards
- Advanced english proficiency
- Customer service
Timeline
Sandwich Artist
Subway Restaurants
02.2025 - 11.2025
Casual Waitress
Mulwala Water Ski Club
01.2025 - Current
Night Shift Filler
Coles Supermarket
10.2024 - 01.2025
Laundry Operator
JBS Beef Plant
06.2024 - 11.2025
Meat Packer
JBS Beef Plant
03.2024 - 06.2024
Fruit Packer
Mattina Fresh
02.2024 - 03.2024
Picker Packer
Complete Office Supply
11.2023 - 02.2024
Cashier
Sefton Spicetown
11.2023 - 02.2024
Waitress
Kampung Laksa
11.2023 - 12.2023
Bachelor Of Visual Arts - Graphic Design
Multimedia Nusantara University