Olivia Lyons
Brighton
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Casual Waitress
Mazi
12.2023 - Current
- Greeted customers and provided menus,
- Provided excellent customer service by addressing any complaints or concerns,
- Experience in a fast-paced and high-volume environment
- Development of interpersonal and customer service skills.
Food Handling, school canteen
Fun Fresh Foods
02.2022 - Current
- Duties include preparing and packing lunch orders for students at local primary schools as well as offering over-the-counter service,
- Management of stock and demonstration of inventory skills for weekly shipments,
- Responsibility of facility (opening and closing of canteen),
- Experience in cash handling,
- Maintaining a positive attitude and professionalism with students.
Customer service, food handler
Brighton Beach Football Club
04.2019 - Current
- Duties include food and beverage preparation, setting up and closing the canteen,
- Experience in cash handling and using a square terminal,
- Maintenance of high standards of customer service ie. greeting mainly children and parents.
Casual Waitress
Holy Bowly Cafe
08.2023 - 11.2023
- Experience in taking food and beverage orders, Greeting customers while maintaining a polite and professional manner,
- Allpress Barista training,
- Point of sale system operation experience.
Drinks Catering
St Jerome's Laneway Festival
02.2023 - 02.2023
- Serving customers efficiently and with a high level of customer service and professionalism,
- Practicing the Responsible Service of Alcohol at all times
- Ensuing all transactions are complete with accuracy and with approved payment
- Assisting Stock Coordinator in the jobs that need to be completed for stock and BOH maintenance.
Education
Bachelor of Marketing -
Monash University
Completion of year 12 and VCE -
Sacre Coeur
Skills
- Guest relations management
- Customer service
- Safe food handling
- Payment processing
Additional Information
Volunteering and other
Vasey RSL Care, 25, 09/2019,
Babysitting various Private families, 2018 - present,
Cluden Cricket Club coaching, 2021/22,
VCGLR RSA Certificate,
All Press Barista Training Course,
Sandy Starlets Netball Club Member 2013-2022,
Cluden Cricket Club Member 2018 - 2022
Participation in Girls Sport Victoria (GSV) 2017-2022,
Participation in DAV debating with Sacre Coeur
Timeline
Casual Waitress
Mazi
12.2023 - Current
Casual Waitress
Holy Bowly Cafe
08.2023 - 11.2023
Drinks Catering
St Jerome's Laneway Festival
02.2023 - 02.2023
Food Handling, school canteen
Fun Fresh Foods
02.2022 - Current
Customer service, food handler
Brighton Beach Football Club
04.2019 - Current
Bachelor of Marketing -
Monash University
Completion of year 12 and VCE -
Sacre Coeur
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