Imanueli Rejoice Aisake Vatudei Timoci
Lautoka
Summary
Dynamic professional with a background at Destination Dreaming, adept in tour management and customer service. Excelled in creating memorable experiences through cultural awareness and safety compliance. Proven track record in enhancing tour quality and guest satisfaction, leveraging strong communication and team collaboration skills.
Overview
4
4
years of professional experience
Work History
Tour Guide and F&B
Destination Dreaming
06.2023 - 08.2024
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
- Greeted and registered visitors, issuing required identification badges or safety devices.
- Made successful hotspot recommendations to guests based on individual tastes and preferences.
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Navigated through diverse weather conditions and environments to deliver tours without compromising quality or safety.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Provided detailed information to tourists about local attractions and points of interest.
- Maintained a positive attitude and enthusiasm when interacting with guests.
Carpenter's Assistant
Kingdom’s Capentry
11.2020 - 03.2023
- Verified trueness of structure with plumb bob, carpenter's level and other measurements to maintain construction quality.
- Erected and removed supports such as scaffolding and shoring based on individual project needs.
- Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
- Repaired damaged wooden structures as needed under the supervision of the carpenter.
- Drilled holes in walls or other surfaces as directed by the carpenter.
- Supported safe and clean working environment by complying with procedures, rules and regulations.
- Conserved carpentry resources by using equipment and supplies efficiently to accomplish job tasks.
Education
Primary Level -
Natabua Primary School
Secondary Level -
Queen Victoria School
Tertiary Level -
Service-pro International Tourism and Hospitality Institute
Skills
- Customer service
- Safety compliance
- Cultural awareness
- Tour management
- Weather adaptability
- Conflict resolution
- Time management
- Team collaboration
- Local knowledge
- Travel recommendations
- Safety consciousness
- Tour planning
- Transportation and travel
- Service promotion
Hobbies and Interests
- Socializing and meeting new people
- Reading
- Cooking
- Volleyball
- Exploring new things
References
- Josateki Bula Nasokia, Tourism Manager, Destination Dreaming, 8018397
- Fouga Penete, Tourism Supervisor, Destination Dreaming, 2796588
Personal Information
- Date of Birth: 11/04/01
- Gender: Male
Timeline
Tour Guide and F&B
Destination Dreaming
06.2023 - 08.2024
Carpenter's Assistant
Kingdom’s Capentry
11.2020 - 03.2023
Primary Level -
Natabua Primary School
Secondary Level -
Queen Victoria School
Tertiary Level -
Service-pro International Tourism and Hospitality Institute