Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Cotter

Brunswick West,VIC

Summary

Dedicated Staff member with a strong background in Cook-oriented and Customer Service positions. Adept at efficiently completing tasks and passionate about continuous learning. Experienced entrepreneur with a background in running a successful detailing business, Seeking new opportunities to contribute to a professional environment while also continuing to grow.

Overview

9
9
years of professional experience

Work History

Retail Store Manager

BuzzTech
10.2023 - Current
  • Integral part of a newly opened phone repair and accessories kiosk, excelling in a dynamic, sales-driven environment.
  • Consistently exceeded upselling targets and Key Performance Indicators (KPIs), contributing to team success.
  • Established and maintained positive customer relationships, fostering a loyal client base.
  • Demonstrated strong product knowledge, offering expert advice on phone repairs and accessories.
  • Implemented effective upselling strategies, increasing average transaction value.
  • Resolved customer inquiries promptly, ensuring high levels of customer satisfaction.
  • Contributed to a positive team culture, adapting quickly to new products and promotions.
  • Actively participated in training sessions, staying informed about industry trends for improved performance.

Mobile Car Detailer

In The Details
12.2022 - Current


  • Successfully launched and operated a detailing business, providing high-quality automotive detailing services to clients.
  • Managed all aspects of the business, including client communication, scheduling, budgeting, and marketing.
  • Developed and maintained positive customer relationships, resulting in repeat business and referrals.
  • Consistently met and exceeded appointment-setting targets, contributing to the overall growth of the business.

Oche

Dask
08.2023 - 10.2023


  • Seamless Service: Delivered food and drinks with precision and warmth, creating a welcoming atmosphere for guests.
  • Mixology Expertise: Crafted an array of exquisite cocktails and recommendations that catered to diverse preferences.
  • Team Player: Collaborated closely with colleagues in both the bar and dining areas to ensure smooth operations.
  • Positive Impact: Received consistent praise from patrons for attention to detail and exceptional service.
  • Hygiene Standards: Upheld the highest cleanliness and safety standards.

Factory Hand

Jones Print Technology
05.2019 - 09.2023
  • Stock taking and replenishing skills
  • Weighed and measured items to prevent waste and meet quality standards.
  • Maintained and organized material and product inventory.
  • Carefully packaged finished products and prepared for shipment.
  • Building and maintaining customer relationships
  • Developed understanding of screen printing technologies
  • Phone communication skills, taking orders, referring customers.
  • Unloaded and loaded items from conveyors, machines, and conveyances.

Crew Member

Hungry Jack's
05.2017 - 03.2019
  • Prepared batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Clean food preparation areas, cooking surfaces, and utensils
  • Looked after and cleaned Broiler, Sunday machine and Oil vats.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Crew Member

KFC
04.2015 - 02.2017
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, and griddles
  • Clean, stock, and restock workstations and display cases
  • Wash, cut, and prepare foods designated for cooking
  • Pre-cook items such as bacon, to prepare them for later use
  • Order and take delivery of supplies.

Education

No Degree -

Echuca College
Echuca, VIC
11.2018

Skills

  • Active Learning
  • Time Management
  • Workplace Safety
  • Quality Control Analysis
  • Business Development Understanding
  • Stocking and Replenishing
  • Customer Relations
  • Inventory Control
  • Repairing Machinery
  • Forklift Operation
  • Heavy Labor

Timeline

Retail Store Manager

BuzzTech
10.2023 - Current

Oche

Dask
08.2023 - 10.2023

Mobile Car Detailer

In The Details
12.2022 - Current

Factory Hand

Jones Print Technology
05.2019 - 09.2023

Crew Member

Hungry Jack's
05.2017 - 03.2019

Crew Member

KFC
04.2015 - 02.2017

No Degree -

Echuca College

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