Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ethan Scaranari

Toowoomba,QLD

Summary

Dynamic Area Leader at McDonald's with a proven track record in operational improvement and team management. Expert in enhancing workflow and ensuring quality control, I successfully resolved customer complaints, boosting satisfaction. Passionate about training employees and fostering a positive work environment, I consistently drive performance metrics to exceed company standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Area Leader

Mc Donalds
Toowoomba, QLD
07.2023 - Current
  • Supervised daily operations to ensure efficient service and food quality.
  • Trained team members on customer service and food safety protocols.
  • Assisted in scheduling staff to meet peak service demands effectively.
  • Enforced cleanliness and sanitation standards throughout the restaurant environment.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Monitored area performance metrics and identified areas for improvement.
  • Implemented operational improvements to enhance workflow within the kitchen area.
  • Conducted regular audits of the area's processes to ensure compliance with company standards.

Education

Centenary State High School
Toowoomba, QLD
11-2025

Skills

  • Time management
  • Operational improvement
  • Quality control
  • Team management
  • Data analysis
  • Conflict resolution
  • Employee training
  • Customer service

Certification

  • Cert II in engineering pathways
  • Cert II in sport and rec
  • Cert II in sports coaching

References

References available upon request.

Timeline

Area Leader

Mc Donalds
07.2023 - Current

Centenary State High School

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Ethan Scaranari