Ethan Simpson

Served high customer volumes during busy periods such as special events and weekends.

Able to adapt to fast-paced environments, effectively managing multiple drink orders simultaneously while maintaining quality.

Training of new staff on bar procedures, cocktail recipes, and customer service standards, to ensure consistent service.

Fostering levels of teamwork and engagement with colleagues during high traffic periods to ensure smooth operation and relationships.

Built relationships with repeat customers, engaging in friendly conversation and memorising drink orders to promote loyalty.

Had the opportunity to engage and write and publish articles based on current sport topics and situations.

Developed a range of skills through hands-on unique experiences, that included having the ability to meet deadlines and be able to communicate with a diverse range of professionals.

Received positive feedback from supervisors throughout the course of the internship, reflecting a strong sense of growth and development.

Demonstrated adaptability in learning unknown concepts and techniques to successfully complete the internship.

Maintained a clean and welcoming environment for guests, by wiping and resetting tables and taking orders on point of sale systems.

Handled high-pressure situations effectively while maintaining excellent service standards even during peak hours or understaffed shifts.

Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.

Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Delivered food, filled beverages, and retrieved items from guest tables to ensure a smooth and enjoyable experience.