Eudora Nazareth-Aboushady

• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
• Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
• Mentored new teachers within the school community by sharing best practices, lesson plans, and advice on navigating common challenges faced in the profession.
• Developed positive rapport with students of various and diverse backgrounds.

• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
• Cultivated strong relationships with suppliers/vendors to secure favourable pricing agreements for materials/services needed for daily operations.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Supervised and coordinated team to provide guidance and support and maximize performance.
• Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Bachelor of Arts (English Honours)

Sophia Girls College, Rajasthan.

TESOL Certificate

TEACH International, Perth.

Certificate III in Community Services