EUGENIA SEVASTOPOULOS
New Norfolk,Australia
Summary
Dedicated and compassionate professional with extensive experience in hospitality and disability support, recognized for delivering exceptional customer service and personalized care. Proven ability to foster positive relationships with clients, guests, and colleagues, ensuring a welcoming and inclusive environment. Expertise in managing daily living activities and developing individualized support plans tailored to diverse needs. Committed to enhancing quality of life and promoting independence while upholding the highest standards of service and care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Production Worker
Blueline Laundry
09.2025 - 10.2025
- Operated machinery to assemble components efficiently and maintain production flow.
- Assisted in maintaining cleanliness and organization of work areas for operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Disability Support Worker
Choice Support Tasmania
03.2024 - 08.2025
- Compassionate and dedicated disability support worker
- Proficient in providing personalized care and assistance to individuals with diverse needs
- Skilled in developing and implementing individualized support plans
- Strong communication abilities, fostering positive relationships with clients and families
- Experienced in managing daily living activities, including personal hygiene, meal preparation, and medication administration
- Adept at promoting independence and enhancing the quality of life for clients
- Trained in first aid and emergency response
- Committed to maintaining a safe, respectful, and inclusive environment for all clients
Team Manager
New Norfolk FoodMarket
01.2010 - 01.2022
- Managed a team of cashiers, overseeing their daily tasks, schedules, and performance reviews.
- Ensured accuracy in cash handling procedures and reconciled cash registers at the end of each shift.
- Addressed customer concerns and resolved escalated issues, maintaining a positive shopping experience.
- Collaborated with store management to optimize checkout processes and reduce wait times.
- Conducted staff training sessions on customer service techniques, product knowledge, and safety protocols.
- Demonstrated strong organizational skills through effective project management, task prioritization, and timely execution.
Chef
Apollo Pizza
01.2010 - 01.2022
- Greeted customers, took orders, and provided menu recommendations while delivering exceptional customer service.
- Managed a high-volume phone line, accurately taking orders and addressing customer inquiries.
- Prepared beverages, packaged takeout orders, and ensured orders were complete and accurate before delivery.
- Handled cash transactions, processed credit card payments, and balanced the cash register at the end of shifts.
- Collaborated with kitchen and delivery teams to coordinate order fulfillment and maintain timely delivery.
Education
Year 12 Completed -
New Norfolk High School
01.2017
Skills
- Ensuring a tidy work environment
- Quality control in packing
- Efficient product packaging
- Manual handling expertise
- Assistance with daily activities
- Effective problem resolution
- Meal preparation skills
- Daily self-care practices
- Understanding of disability issues
- Assistance with independent living
- Incident documentation
- Assistance in disability services
- Mobility assistance expertise
- Communication skills improvement
- Compassionate elderly support
- Meal assistance
- Assessment of client needs
- Organizational and maintenance skills
- Patient respite support
- Certificate 3 Individual support
Certification
- Certification 3 individual support
- WWVP card employer/volunteer
-NDIS certification of supporting effective communication module
-NDIS certification of 'quality, safety and you' NDIS worker orientation module
-DO FOOD SAFETY CERTIFICATION
-First Aid Certification
-Manual Handling Certification
Timeline
Production Worker
Blueline Laundry
09.2025 - 10.2025
Disability Support Worker
Choice Support Tasmania
03.2024 - 08.2025
Team Manager
New Norfolk FoodMarket
01.2010 - 01.2022
Chef
Apollo Pizza
01.2010 - 01.2022
Year 12 Completed -
New Norfolk High School