Eunice Yu-Shin Shiang
Brisbane
Summary
Experienced Product Development Specialist | Proven Track Record in Trial Design, Shelf-Life Testing, and Sensory Evaluation
Overview
5
5
years of professional experience
Work History
Innovation Team R&D Intern
Primo Foods
01.2025 - 01.2025
- Executed comprehensive sensory evaluations to assess flavour profiles and consumer acceptability.
- Designed and supported more than 5 new product trials and first production launches.
- Inspected packaging components and finished products to identify defects and maintain consistent product quality.
- Utilized data-driven analysis to detect performance trends, enabling targeted actions that enhanced operational efficiency.
- Developed comprehensive product specifications to ensure alignment with internal quality standards and production requirements.
Quality Assurance Specialist
Olympus Cheese
01.2023 - 01.2025
- Conducted microbial analysis, production line sampling, and food safety checks to ensure product quality and compliance.
- Liaised with external labs, suppliers, distributors, and internal stakeholders to streamline processes and resolve issues promptly.
- Ensured thorough documentation of production processes, supported successful audit preparations, and assisted in comprehensive factory inspections.
- Investigated customer complaints through root cause analysis and trend monitoring, contributing to enhanced product quality and reduced recurrence.
- Directed ingredient selection, performed pilot trials, and evaluated shelf-life stability to support new product launches.
Platform Experience Analyst
Google and Accenture
01.2022 - 01.2023
- Provided developer support addressing Google Play policy violations.
- Closed over 1,000 cases while maintaining high standards of accuracy and customer satisfaction.
- Improved and proofread company policies to ensure clarity and compliance.
- Optimized internal user interfaces to improve usability and efficiency.
Quality Coordinator
Johnson & Johnson Medical Device
01.2021 - 01.2022
- Administered and maintained distributor Quality Agreements using B2B communication platforms to ensure compliance and alignment.
- Coordinated in-house product distribution for all impacted devices in the Taiwan market.
- Managed the implementation and maintenance of the government UDI (Unique Device Identification) system.
- Resolved around 500 customer complaint cases quarterly, ensuring timely and effective issue resolution.
Factory Operational Intern
Red On Tree Jam
01.2020 - 01.2020
- Gained hands-on experience in canning and sterilization processes to ensure product safety and shelf-life extension.
- Collaborated with the production team to uphold quality control standards.
- Assisted in the weekly production of over 500 jars of jam.
- Ensured production compliance with industry standards and food safety regulations.
Education
Master of Food Science and Technology -
The University of Queensland
01.2025
Bachelor of Horticulture & Landscape Architecture - Food Science and Technology Program
National Taiwan University
01.2021
Skills
- HACCP (Hazard Analysis and Critical Control Points)
- GMP (Good Manufacturing Practice) and PRP (Prerequisite Programs)
- Equipment calibration (pH meter, thermometer)
- Customer complaint investigation and root cause analysis
- Sensory evaluation and flavor profiling
- Shelf-life testing and stability assessment
- Record verification, documentation, and management
- Product development trials and process optimization
- Soft Skills:
- Problem-solving
- Time management
- Attention to detail
- Team work and Communication
- Programs and Systems: Microsoft Office, SAP
LANGUAGE SKILLS
English (Proficient) – IELTS 8.0/9.0
Mandarin (Native)
Timeline
Innovation Team R&D Intern
Primo Foods
01.2025 - 01.2025
Quality Assurance Specialist
Olympus Cheese
01.2023 - 01.2025
Platform Experience Analyst
Google and Accenture
01.2022 - 01.2023
Quality Coordinator
Johnson & Johnson Medical Device
01.2021 - 01.2022
Factory Operational Intern
Red On Tree Jam
01.2020 - 01.2020
Bachelor of Horticulture & Landscape Architecture - Food Science and Technology Program
National Taiwan University
Master of Food Science and Technology -
The University of Queensland
Awards
Outstanding Award - Taiwan National Yunus Prize Entrepreneurship Competition 2019
Similar Profiles
Richard StowersRichard Stowers
Cookhouse Operator Level 6 - Raw Side at Primo FoodsCookhouse Operator Level 6 - Raw Side at Primo Foods
Vaisioa TautalanoaVaisioa Tautalanoa
Injection Operator at Primo FoodsInjection Operator at Primo Foods
Helan ThapaHelan Thapa
Quality Checker at Primo FoodsQuality Checker at Primo Foods
Megan ProwseMegan Prowse
Finance Assistant at ASM Global - Brisbane Convention & Exhibition CentreFinance Assistant at ASM Global - Brisbane Convention & Exhibition Centre
Lauren MillarLauren Millar
Childcare Relief Centre Director at Catholic Early Ed CareChildcare Relief Centre Director at Catholic Early Ed Care