Eunice Zhou
Ashfield,NSW
Summary
University student with a passion for cosmetic products and a strong foundation in customer service. With two years of valuable experience managing a milk tea store, I have honed my communication and problem-solving skills while ensuring an exceptional customer experience. My genuine interest in cosmetics, coupled with my retail background, equips me to excel as a seller in a cosmetic shop, where I can leverage my knowledge and enthusiasm to drive sales and create positive interactions with customers.
Overview
3
3
years of professional experience
Work History
Sales Assistant
IMBEAU Cosmetics
01.2024 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
CASHIER
Machi Machi
09.2022 - 01.2023
- Proficient in using Point of Sale (POS) systems
- Actively listen to customers' preferences, concerns, and requirements
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Worked with other associates to support cashiers and management needs.
- Bagged items securely to minimize breakages and reduce losses.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
CASHIER
Machi Machi
01.2021 - 06.2022
- Proficient in using Point of Sale (POS) systems
- Actively listen to customers' preferences, concerns, and requirements
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Worked with other associates to support cashiers and management needs.
- Bagged items securely to minimize breakages and reduce losses.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Education
Bachelor of Arts -
University of Tech Sydney
Sydney, NSW12.2026
Box Hill High School
Melbourne, VIC01.2022
Skills
- Cash Handling
- Stock management
- Sales expertise
- Friendly and Helpful
- Adaptable and Flexible
- Meeting Sales Goals
- POS Software
- Computer Proficiency and Microsoft Office
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant
IMBEAU Cosmetics
01.2024 - 04.2024
CASHIER
Machi Machi
09.2022 - 01.2023
CASHIER
Machi Machi
01.2021 - 06.2022
Bachelor of Arts -
University of Tech Sydney
Box Hill High School
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