Eusebiana Apparicio-Molea

• Maintained clean stables for optimal horse health and safety standards.
• Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
• Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Administered horse medication and necessary special care.
• Demonstrated strong multitasking abilities while managing multiple responsibilities within fast-paced stable environments.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.

• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Helped customers locate products and checked store system for merchandise at other sites.

Responsibilities and Achievements:

• Entrusted with management of stable and associated duties across selected afternoon shifts
• Prepared horses for travelling
• Responsible for all facets of horses care and wellbeing including preparation of special feed, administration of wound care/medication